Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration

Prices no longer showing on store page

by

Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Prices no longer showing on store page

Tagged: prices not showing

  • This topic has 8 replies, 3 voices, and was last updated 7 years, 4 months ago by admin.
Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • February 12, 2018 at 2:58 pm #14696
    genamayo
    Spectator

    I haven’t changed anything, but suddenly prices are no longer showing on my store page. [https://ichoosejoy.org/store/] If a customer clicks, “add to cart,” then the prices don’t show on the check-out page either. The short codes I’m using are:

    [wp_eStore_fancy2 id=17]

    [wp_eStore_fancy2 id=12]

    [wp_eStore_fancy2 id=1]

    [wp_eStore_fancy2 id=5]

    February 12, 2018 at 3:27 pm #77274
    wzp
    Moderator

    I know this is a silly question, but have you checked the product database, to see if the expected price values are still listed there?

    February 12, 2018 at 6:18 pm #77275
    genamayo
    Spectator

    Yes, I checked in “Manage My Products” and the prices still show up there.

    February 12, 2018 at 6:47 pm #77276
    wzp
    Moderator

    And if you use a non-fancy [wp_eStore_add_to_cart id=xxxxx] shortcode for any of those products, does the price still not show up?

    February 12, 2018 at 9:26 pm #77277
    genamayo
    Spectator

    Correct. The prices don’t show up with that code either.

    February 13, 2018 at 12:21 am #77278
    genamayo
    Spectator

    What is the best way to get tech support? I’ve paid for the product and expect it to be working.

    February 13, 2018 at 1:59 am #77279
    admin
    Keymaster

    This is a little weird. I will have a look at the settings of the plugin. I have sent you an email for it.

    February 13, 2018 at 3:33 am #77280
    genamayo
    Spectator

    Thanks! Replied.

    February 13, 2018 at 5:26 am #77281
    admin
    Keymaster

    The currency display settings in the following interface of the plugin was messed up a little.

    WP eStore Settings -> Advanced Settings -> Price Display Settings

    It was missing the decimal and thousand separators. I have fixed the settings and it is showing the prices correctly now.

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)
  • You must be logged in to reply to this topic.
Log In

Forum Related

  • Forum Home
  • Forum Search
  • Forum Registration
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2025 | Tips and Tricks HQ