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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Prevent Shopper from purchasing more than 1 one the same digital item.
Hi Everyone,
Just a quick question. All of our products are digital and therefore there is no need for a Shopper to purchase more than one of any given item. Is it it possible to prevent them from inadvertently adding duplicates? Every year we get some, not too many, situations where we issue a refund to the user for accidentally purchasing more than one of the same item. This might also help with the item quantity in the shopping cart from incrementing when a shopper refreshes the page.
Just a though
Thanks,
Jack
Added an option for this in the settings menu now. If you do not want to show the quantity in the shopping cart simply check the “Do Not Show Quantity in Shopping Cart” checkbox in the general settings of eStore.
This should prevent your customers from buying multiple copies of the same item.
You will need to get another build of eStore from here to get this:
You guys are ROCKSTARS!!!!!! Holy smokes….I just can’t believe how well you guys perform customer service!
Thank you so much…this is such a fantastic addition and will save having to issue refunds for accidental additions.
Really…I’m floored! Thank you so much for this
Jack
Hi,
I noticed that checking the “Do Not Show Quantity in Shopping Cart” checkbox in the general settings of eStore prevents shopper from adding the same digital item in shopping cart more than once, as long as I use shortcode like [wp_eStore_add_to_cart id=1].
However, when I use a text link like “http://www.your-domain.com/?wp_eStore_add_to_cart=1”, shopper can still add the same digital item in shopping cart more than once.
Is there any way to make “Do Not Show Quantity in Shopping Cart” work for a text link as well?
Thank you
Added this quantity check in the text link add to cart feature. Please download a new copy of the extra eStore shortcodes addon now to see the new change.