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Plugin Activation Error

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Plugin Activation Error

  • This topic has 8 replies, 2 voices, and was last updated 13 years, 8 months ago by mmcfad.
Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • August 18, 2011 at 8:01 pm #4071
    mmcfad
    Member

    Hello,

    I have tried loading the plugin both through the wp dashboard, which didn’t work, and then by FTP. I am using the plugin on one of my other sites and it’s working fine.

    Here’s the message I get when I try to activate; You do not have sufficient permissions to access this page.

    Can you help?

    Thanks

    Murray.

    August 19, 2011 at 12:34 am #35666
    admin
    Keymaster

    What version of WordPress and WP eStore are you using?

    August 19, 2011 at 1:50 am #35667
    mmcfad
    Member

    The version on my other site is Version v4.9.1 so I assume that’s what I’m trying to load.

    Murray.

    August 19, 2011 at 3:34 am #35668
    admin
    Keymaster

    You didn’t mention your WordPress version. What version of WordPress are you using? I Know that WordPress changed the default user role management in WP3.0 so I am trying to determine if that is affecting this.

    August 19, 2011 at 9:22 pm #35669
    mmcfad
    Member

    Using WordPress ver 2.92.

    Murray.

    August 20, 2011 at 12:14 am #35670
    admin
    Keymaster

    That would be the issue. The plugins are tuned for the latest version of WordPress (like I said WordPress did a change of user role permission stuff in 3.0). This doesnt’ mean that you can’t use the plugin anymore for WP 2.9.2 but before we go there I have a question for you… do you have any reason to still use that old version of WordPress? Are you looking to upgrade your WordPress soon? If you upgrade your WordPress you won’t see this issue anymore.

    August 20, 2011 at 7:02 pm #35671
    mmcfad
    Member

    Yes…I upgraded to the lates WP version and it worked. BUT…now I can’t access the “Manage Products” area. Here’s the error; You do not have sufficient permissions to access this page.

    I have only one product loaded.

    Murray.

    August 20, 2011 at 10:36 pm #35672
    admin
    Keymaster

    Please get another build of eStore from here and you won’t see that error (bottom line is if you use a recent eStore build with the latest WordPerss you won’t see that permission error):

    https://support.tipsandtricks-hq.com/update-request

    August 22, 2011 at 8:19 pm #35673
    mmcfad
    Member

    Thanks for your help..this worked just fine.

    Murray.

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