Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration

Placing Link Email address on Trusted List

by

Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore General Questions › Placing Link Email address on Trusted List

Tagged: email address to put on trusetd list, white list email address

  • This topic has 2 replies, 2 voices, and was last updated 12 years, 3 months ago by Anonymous.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • June 9, 2013 at 8:28 pm #9183
    Anonymous
    Inactive

    Hi,

    I have a handful of customers who haven’t received the link email for my latest product after purchasing. This hasn’t happened in such numbers before. The debug log says that the link email was sent in every case, so I assume their provider is blocking it as spam.

    If I write to them and suggest that they put me on their trusted list to ensure emails get through, what email should I tell them to use. My actual email (jerrysguitarbarATgmail.com) or is their a special one for wpEstore link emails?

    Thanks

    June 9, 2013 at 10:07 pm #56024
    wzp
    Moderator

    It should be whatever you have under Settings -> Email Settings -> From Email Address

    June 10, 2013 at 5:26 am #56025
    Anonymous
    Inactive

    Thanks – got it.

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.
Log In

Forum Related

  • Forum Home
  • Forum Search
  • Forum Registration
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2025 | Tips and Tricks HQ