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[Support request] Physical Product Sales

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Physical Product Sales

Tagged: physical product, shipping address

  • This topic has 1 reply, 2 voices, and was last updated 1 year, 11 months ago by admin.
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  • March 31, 2021 at 3:30 pm #82821
    jele826
    Participant

    Sorry if I’m duplicating a thread, but I can’t find an answer. I have both digital and physical products on my page for sale. Digital sales are easy with downloadable files, but for physical products, how do I request the buyer’s shipping address in eStore?

    March 31, 2021 at 9:27 pm #82826
    admin
    Keymaster

    If the “Downloadable” checkbox of a product is unchecked (in the product configuration), then the plugin will request PayPal to collect shipping address during checkout. That address is then available for you to see in the manage customers menu of eStore. You can also see the shipping address in your PayPal account.

    The following documentation maybe helpful also when you think about configuring shipping for your physical items:

    How the Shipping Cost Calculation Works in WordPress eStore

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