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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › PHP PayPal Session error (cart empty) on redirect – Plugin conflict
Tagged: estore, plugin conflict, wSecure Authentication
Hi,
This post if for informational purposes to other users. I found out today that wp-estore was displaying a false basket / cart empty message even though items were added.
I thought this was a PHP session error as explained here
https://support.tipsandtricks-hq.com/forums/topic/php-session-not-working-correctly
But in fact it was a conflict with the WordPress plugin “wSecure Authentication”. Since disabling that, the PayPal basket works as expected.
Hope this helps other people with the same issue.
Thanks
Thank you for the update. What was most likely happening is that the other plugin was corrupting the PHP session on the site. Some plugin developers do not check the session before starting a new one which can cause this issue.
I will put this plugin in our conflicting plugin list:
Hi I wonder if you can help…..
I am getting the same message “Basket Empty ” When it has an item in it BUT this is only happening when I go to the site using Windows 8………
Regards
Mike
The operation system (Windows shouldn’t have anything to do with this… its mainly the browsers that can play a part in this kind of behavior. Post a link to the page where you have the purchase buttons so we can check it.
Hi
Thanks for the reply………. As I say when I use any other PC its Fine. So it could be my Windows 8 PC settings?
Anyway here is a link with the buttons
[http://www.mycupcakecreation.com/?page_id=82]
Regards
Mike
And Thanks Again.
I have a feeling that your security settings on this PC is set to not accept cookies. Do a Google search to find out the optimum/default settings for that option and use the default settings (I am pretty sure you changed this settings in your PC).
Also, try unchecking the “Enable Fancy Redirection On Checkout” option from eStore settings.