Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration

PhotoSeller – cannot re-install plugin to another website

by

Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › PhotoSeller – cannot re-install plugin to another website

  • This topic has 4 replies, 3 voices, and was last updated 7 years, 9 months ago by admin.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • September 15, 2017 at 11:05 am #14414
    universalideas
    Member

    Hi there, I have 2 questions. The first one. I have tested your plugin PhotoSeller with universalideas.ca site and now I want to use it with the subdomain video.universalideas.ca

    I deactivate the plugin from universalideas.ca, deleted it from WP and install it again to video.universalideas.ca but I’ve got a message, that I have to buy a new licence.

    Could you tell me, please, how can I re-instal my licensed plugin at the new site.

    And the second question. I try to organize images into Media library, but your plugin doesn’t see subfolders inside the Media Library. How can i fix it and make your plugin see the sublolders with images.

    Thanks

    September 15, 2017 at 12:06 pm #76422
    wzp
    Moderator

    Before deactivating/uninstalling the plugin at site #1, you must also use the Deactivate License menu to release the license. You can then reinstall the license on site #2.

    If it is possible, just reinstall/reactivate the plugin on site #1 and then deactivate the license. Otherwise, you will have to wait for someone here to reset your license key.

    September 15, 2017 at 1:19 pm #76423
    universalideas
    Member

    Thank you,

    I have already de-install everything what I could, twice and triple, including “Admin Functions/Refresh sequrity, .htaccess file, clean browser cash,… Nothing happens.

    I have wrote about this licensed issue at your website form

    Thanks

    September 15, 2017 at 1:23 pm #76424
    universalideas
    Member

    Thanks again, I have repeated operation as you pointed and everything went fine. It works at another site

    Thanks

    September 16, 2017 at 12:18 am #76425
    admin
    Keymaster

    The license needed to be deactivated from the product license menu of the plugin. When you deactivate the license it becomes free to be used again.

    I have sent you an email so I can get your license key and provide help.

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.
Log In

Forum Related

  • Forum Home
  • Forum Search
  • Forum Registration
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2025 | Tips and Tricks HQ