Photo Seller – Watermark has completed with failures.

[llandric]

Watermarking has completed with failures. Number of failed watermarks: 6 of 6 skipped: 0

I only have 6 images in the gallery and every time I try to add a watermark logo it fails.

This is a new build on a temp domain, with the very latest plugin version, and all other plugins deactivated. I am using a DIVI theme if that helps

[Peter]

Hi llandric,

What is the current setting in your php.ini file for memory_limit? It could be that you don’t have enough memory being allocated for the processing of photos.

The recommended value for memory_limit is at least 256M.

(note: if you’re on cheap shared hosting plan you might have issues because in such cases host providers will usually throttle the amount of memory you are using which is why we recommend a plan with more memory such as VPS or similar for people who want to process and sell photos)

If you haven’t done so already, I think you should firstly try setting memory_limit to 256M and see that goes. (ask you host support if you don’t know how to do that.)

I also recommend that you check your server’s PHP error log file and let us know what logs you see.

[llandric]

Hi Peter,

Here are the PHP Stats for the server:

PHP Version: 7.3.3

Memory Limit: 256M

Max Execution Time: 120

Upload Max Filesize: 99M

[Peter]

Hi llandric,

What did the php error_log file show?

What happens when you do a text watermark as opposed to the image watermark? Does that succeed?

[llandric]

Watermarking has completed with failures. Number of failed watermarks: 36 of 39 skipped: 3

2019-03-25T17:38:34+00:00 INFO Completed product image regeneration job.

Text watermark works perfect, a transparent image just will not go on

[llandric]

======= ADMIN REQUEST =======

[LOG DATE: 03/27/2019 5:24:27 pm – Server time zone UTC]

[WPSPhotoProduct.php – line 113] image_make_intermediate_size() failed for file: /home/www/no1replacements.co.uk/dandelion/wp-content/uploads/wp_photo_seller/2//9mscg1ftar/MowerWedding-102.jpg

======= ADMIN REQUEST =======

[LOG DATE: 03/27/2019 5:24:27 pm – Server time zone UTC]

[WPSCommon.php – line 2854] WPSCommon::createWatermarkImagev2 – @getimagesize failed for file: /home/www/no1replacements.co.uk/dandelion/wp-content/uploads/wp_photo_seller/2/9mscg1ftar/MowerWedding-102.jpg

======= ADMIN REQUEST =======

[LOG DATE: 03/27/2019 5:24:27 pm – Server time zone UTC]

[WPSGallery.php – line 710] Creation of watermark failed for gallery ID 2, filename: MowerWedding-102.jpg

[Peter]

I think I might need to take a closer look – perhaps as first step I will get a sample of the watermark image you are trying to use and test it independently.

I will send you an email to discuss further.

[Author]

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