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Photo Seller – Warning:..message page Photo Details

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Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › Photo Seller – Warning:..message page Photo Details

Tagged: Photo Details, WP Photo Seller

  • This topic has 9 replies, 2 voices, and was last updated 11 years, 5 months ago by picsvet.
Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • November 26, 2013 at 1:46 pm #10112
    picsvet
    Member

    Hello, Today I bought Photo Seller

    Install it…

    On the page Photo Details this warning appears.Does not appear on any picture and refresh disappears.

    Warning: rename(/home/picsvet/public_html/wp-content/uploads/wp_photo_seller/1/,/home/picsvet/public_html/wp-content/uploads/wp_photo_seller/1/watermark_IMG_9564-m.jpg) [function.rename]: Invalid argument in /home/picsvet/public_html/wp-content/plugins/wp-photo-seller/models/WPSCommon.php on line 2330

    and

    Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 122880 bytes) in /home/picsvet/public_html/wp-includes/SimplePie/Item.php on line 1024

    [http://picsvet.com/photogallery/gallery1/]

    There is another problem ..

    Small photo galleries are rolled, how to fix it

    Thank you …

    November 26, 2013 at 9:54 pm #59240
    picsvet
    Member

    I found where the problem is obtained ….

    But I can not fix it ..

    When typing a word in the box Watermark Text is receiving the error message ..

    Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 19008 bytes) in /home/picsvet/public_html/wp-content/plugins/wp-photo-seller/models/WPSCommon.php on line 2272

    Please moderators to help me solve the problem …

    [http://picsvet.com/photogallery/gallery13/]

    November 26, 2013 at 10:03 pm #59241
    Peter
    Member

    Your server does not have enough memory to process the watermarking of the images.

    Ask your host provider to increase the “memory_limit” value to something larger.

    November 26, 2013 at 10:08 pm #59242
    picsvet
    Member

    Thanks for the reply, but

    Today I checked and the memory is 100 MB….

    November 26, 2013 at 10:15 pm #59243
    Peter
    Member

    The error you pasted suggests that your available memory is around 67M.

    Either way you will need to increase it to something larger. Start with 256M and lets see how that goes.

    November 27, 2013 at 7:52 am #59244
    picsvet
    Member

    Hi,Peter…

    My hosting has changed the memory of 150 MB.

    Now this message appears ..

    Warning: rename(/home/picsvet/public_html/wp-content/uploads/wp_photo_seller/13/,/home/picsvet/public_html/wp-content/uploads/wp_photo_seller/13/watermark_IMG_9298.jpg) [function.rename]: Invalid argument in /home/picsvet/public_html/wp-content/plugins/wp-photo-seller/models/WPSCommon.php on line 2330

    Message from Hosting Support….

    We want to clarify that the reason for that error is due to the fact that the script needed more memory than a standard set and no relation to the size of uploaded files.

    From our side, we’ve increased the memory of the account by changing the php directive memory_limit. Change is made ​​to the system php-fcgi.ini file in home directory in the hosting account that we have set memory 150 MB.

    Other suggestions please …

    November 27, 2013 at 8:31 am #59245
    Peter
    Member

    Where is the above error occurring – ie, is it on the front end or back end?

    Have you examined your host error_log file to see if there are any logs produced by your server when this error occurs? Can you please paste them here if there are any?

    November 27, 2013 at 8:38 am #59246
    picsvet
    Member

    I can give you access to the control panel of the hosting ….

    The error appears on the front end and refresh disappears.

    Error Log

    Warning: DocumentRoot [/home/picsvet/public_html/picc] does not exist

    Warning: DocumentRoot [/home/picsvet/public_html/blog] does not exist

    Warning: DocumentRoot [/home/picsvet/public_html/picc] does not exist

    thank you

    November 27, 2013 at 8:44 am #59247
    Peter
    Member

    Those logs you pasted are not related to the photo seller plugin.

    We will need to login to your site to investigate more closely.

    One of our team members will be in contact with you via email to get some details.

    November 27, 2013 at 8:51 am #59248
    picsvet
    Member

    Ok…thank you

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