Photo Seller – Unable to change thank you page settings

[robbyayres]

Hi,

I am unable to display the download link on the thank you page.

When I click the checkbox to enable this on the advanced settings page, it returns to the unchecked state when saved. This means that I then see only the shortcode {product_link_digital_items_only} on the thank you page.

[wzp]

1. Is that the only setting you are unable to change?

2. Please try deactivating and reactivating the plugin. You won’t lose any settings.

3. Are we talking about the eStore or Photo Seller plugin?

[robbyayres]

We are talking about Photo Seller.

This seems to be the only setting that isn’t working. The email notification and encrypted link is sending fine but I’m unable to change this setting in the advanced settings page.

I have deactivated and reactivated the plugin. I have also downloaded an update in order to be sure that I have the most up to date version. However, doing this seems to have caused more problems and now I am getting 2 lightboxes opening on top of each other. One seems to be fancybox whilst the other in the standard lightbox.

[robbyayres]

It seems the lightbox issue was being caused by a piece of custom css which I have now amended.

So I now only have the original problem.

[wzp]

{product_link_digital_items_only} is an email tag, that is only valid in the purchase email body:

http://photography-solutions.tipsandtricks-hq.com/wp-content/uploads/doc/photo-seller/wp-photo-seller-how-to-setup-email-notifications.pdf

[robbyayres]

That’s not what it says on the Advanced Settings tab of WP PHOTO SELLER SETTINGS.

Under the “Thank You Page Settings”, there is a “Display Download Links and Purchase Info on Thank You Page” check box which says “Click this to display the download link and other purchase information on the thank you page” next to it. If you expand the “More Info”, it says:

“By enabling this setting you can use the purchase/email tags in the thank you page text.

Eg: To display the download links you can enter the following tag in the Thank You Page settings box below:

{product_link_digital_items_only}”

My problem is that I cannpt get this check box to remain checked. As soon as I click the “Save Advanced Settings” button, it unchecks the box. Therefore the shortcode won’t work.

[Peter]

Hi,

I will investigate the code for the possibility that it might be a little bug and get back to you.

[Peter]

Update: I have fixed the bug and have sent you another version of the plugin.

[robbyayres]

Hi Peter,

Thank you for the update. However, even after uploading and activating the new version, the problem is still there. That checkbox will not stay checked on save and the thank you page still shows the shortcode.

I have also noticed that I have a problem with template 9 & 10. The fancy box will not display. I think this is a theme conflict as it all works fine with the default twenty sixteen. I am using photocrati, is there any workaround to make the two work together?

Thanks

[Peter]

Can you please send me the link to the gallery page with the template 9 issues?

Regarding the setting – can you also email me your wordpress login details so I can take a closer look.

[robbyayres]

Peter,

The link for the template 9 & 10 issue is

[http://www.pictureinstinct.com/index.php/photogallery/gallery4]

I have emailed you my login details.

Thanks

[Author]

Posts