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Photo Seller Plugin Installation Error

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Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › Photo Seller Plugin Installation Error

Tagged: installation error, photo seller

  • This topic has 2 replies, 2 voices, and was last updated 10 years, 7 months ago by jrivera.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • October 21, 2014 at 3:45 pm #11663
    jrivera
    Member

    Hello Dear Admins,

    i just purchased Photo Seller plugin to use it on my website. i received the email confirmation and the link to download the zip file with the plugin.

    when i follow the instructions and upload the zip file im getting the following error:

    Installing Plugin from uploaded file: wp-photo-seller.zip

    Unpacking the package…

    Installing the plugin…

    Could not create directory. /home/username/public_html/domainame.com/wp-content/plugins/wp-photo-seller/

    Plugin install failed.

    i tried to find something related to this but i couldnt find anything uselful.

    is there anything else i need to do prior to this step? I’m sorry if im overlooking an obvious step but i just got into WordPress and i’m learning on the go.

    thanks in advance for your help.

    regards,

    Jose Rivera

    October 21, 2014 at 10:02 pm #66269
    admin
    Keymaster

    Seems like a file permission issue. You have other plugins installed on this site correct? I will take a look inside your site. I have sent you an email for it.

    Update: Turned out that your “plugins” folder had incorrect file/folder permission. So WordPress wasn’t letting you upload a new plugin. I have corrected the plugins folder permission to “755” and it installed fine after that.

    October 23, 2014 at 3:05 pm #66270
    jrivera
    Member

    thank you very much for the help, now im configuring photo seller. i will come back to you if i get any other questions.

    regards,

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