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Photo Seller – No save changes

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Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › Photo Seller – No save changes

  • This topic has 7 replies, 5 voices, and was last updated 7 years, 5 months ago by admin.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • December 22, 2017 at 4:37 pm #14611
    peressoni
    Member

    Plugin correctly installed and activated.

    I’m not able to set the “Basic settings”. (All options the same).

    It seems that plugin can’t write on database (or something similar).

    What can I do?

    December 22, 2017 at 6:51 pm #76927
    wzp
    Moderator

    Please review these checklists, to see if any of the listed issues apply:

    https://support.tipsandtricks-hq.com/forums/topic/settings-and-changes-not-saving

    December 23, 2017 at 10:02 am #76928
    peressoni
    Member

    It’s a fresh install, WP 4.9.1

    Theme: twenty-seventeen

    All plugins deactivated

    WP Photo Seller does not save changes.

    Other instructions?

    December 23, 2017 at 9:53 pm #76929
    pinups4
    Member

    I have same issue and tried all troubleshooting

    December 24, 2017 at 2:34 am #76930
    Peter
    Member

    Have you checked your server logs and also this plugin’s log file? (first make sure to turn on debug)

    Also have you checked via your browser developer tools if there are any javascript errors? Sometimes javascript errors can prevent the saving of data for the cases where ajax is used in some of the settings pages.

    December 26, 2017 at 12:14 am #76931
    admin
    Keymaster

    The following post has info that will help you check for javascript errors:

    https://support.tipsandtricks-hq.com/forums/topic/debugging-javascript-errors-on-your-site

    January 20, 2018 at 9:35 am #76932
    peressoni
    Member

    Solved changing MySql table type. Thanks

    January 20, 2018 at 11:28 pm #76933
    admin
    Keymaster

    Do you mind telling us the type that you were using before and what you changed it to?

  • Author
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Viewing 8 posts - 1 through 8 (of 8 total)
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