Photo Seller – MailChimp integration not working

[corners74]

Hi,

I’ve followed the instructions to set up MailChimp integration, but test purchase email addresses aren’t getting added to the new MailChimp list I’ve created.

I’m just wondering if I’m missing something somewhere: do I need an extra plugin to connect my site to MailChimp? I’m aware I haven’t input my MailChimp username/password anywhere within my WordPress site.

Or should I be using the list ID (letters and numbers), rather than my list name? Or is there something else I should be doing in MailChimp?

Many thanks,

Cornelia

[admin]

You don’t need any extra plugin. Please go to the settings menu of the plugin and enable the debug option. Then do a test transaction and share the URL of your site so we can check the log file data and see what is going wrong with your MailChimp signup.

[corners74]

Thanks so much for your quick reply.

The debug option is enabled, and I’ve done another test transaction. URL is: [http://picturesbycornelia.com]

[Peter]

Also make sure that your mailchimp list does not have any custom mandatory fields which it is expecting.

If there are, then the email will not get added to your list because mailchimp is expecting the custom field to have a value. Simply make any custom mandatory fields optional.

[corners74]

Thanks… here are my list settings:

Email address: Always required, always visible

First name: Always required, always visible

Last name: Always required, always visible

SIGNUPDATE (a custom field): Not required, not visible

[admin]

Your setup looks fine. Let us investigate the code of the plugin and and we will get back to you.

[admin]

I have sent you an update that should address this issue.

[corners74]

Thank you very much for the update… unfortunately it’s still not working.

I’ve emailed you a reply with some screenshots from my MailChimp account, in case that helps.

[corners74]

Many thanks for your follow up email, and just to confirm that it’s now working properly.

In case it helps others, the advice you gave me below fixed the issue:

It is likely that you have specified some fields to be required in this list which is causing the issue.

Edit this MailChimp List and make sure you have NO REQUIRED fields. The plugin will automatically send the name and the email address to the list (don’t make anything required).

[Author]

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