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1. Add to Cart is not adding anything to the cart. It is working fine with the “default” browser (Samsung Browser 3) though.
2. When “Enable Instant Download” was chosen and the little green “Download” button appears under the photograph (template 1), when trying to download we get the message “Cannot proceed with download – Invalid download link.
The most frustrating thing is that it is working for some photographs, seemingly randomly.
OS: Android 5.1.1; SM-T285 Build/LMY47V
Browser: Chrome 56.0.2924.87
Wordpress: WordPress 4.7.3 running Vertex theme elegantthemes.com
Plugin used: apart from WP Photo Seller
1. Limit Login Attempts Version 1.7.1 | By Johan Eenfeldt
Website: [http://www.goodieboxsports.com/]
Any help or more information would be highly appreciated!
Thank you.
I did a test on my android’s chrome browser and the add to cart button works fine. Is chrome upto date in your device? Is your hosting provider using any caching solution?
My Chrome is the most recent version that is certain.
When you did your test, did you try it on our site [http://www.goodieboxsports.com]
If our site works for your device, then the problem is not the caching solution on our hosting provider since we will be accessing the same host.
We have also tried many ISP and we still have this problem – Cart remains empty.
Is your Chrome on default setting?
Yeah I tested it out on your site using a chrome browser in my mobile phone. I can add a photo then checkout and go to the paypal checkout page.
Caching is one of the only reason it can happen. Because your site can show cached version or not to different users. Depending on who is getting which version of the page, it can show different behavior.
It is very likely that you are using the very OLD method of using a separate plugin to handle a separate mobile site. If it doesn’t load the full plugin for the mobile site or serves different pages to mobile traffic then it will cause issues. You need to get rid of that old method and move to the new method of using a proper responsive theme that handles ALL devices. If you use any proper responsive theme, it will handle all the responsive side of things without needing to use a separate mobile site.
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