Photo Seller – Bulk import stop at 20 images

[naturpixel]

Hi,

I’m trying to upload a zip file with 75 images, but the imports stop when it has processed 20 images.

In status of bulk import I can see:

Processing image 20 of 75 – in_progress

if I press the button to refresh there aren’t variation.

[Peter]

Have you checked your server error log file? If not please do and let us know what the logs are.

How much php memory_limit do you have?

What is the average size of the photos in the zip file?

Are you on a shared server?

[naturpixel]

I don’t have access to the server error log…

How much php memory_limit do you have? <– 61M

What is the average size of the photos in the zip file? <– 0,5-0,8Mb

Are you on a shared server? <– Yes

[Peter]

It is very likely that your server’s lack of memory and resources is causing this.

For starters, your php memory_limit (61M) is not enough. You need to set this to at least 128M but preferably 256M.

Also note that shared servers will generally struggle with the heavy lifting required for photography related tasks because resizing and watermarking photos is very resource and CPU intensive.

[richyh78]

I have tried following the same instructions as above but I’m still getting the same error. Could someone please contact me?

[richyh78]

There are a over 50 files my zip file. When I import it says:

1. Number of files found in zip file: 0.

2. Finished bulk import of images. Number of photos successfully imported: 0

Please advise.

[Peter]

Please ensure that the photos inside the zip file are not in a subfolder. In other words the photos should be zipped in the root of the zip file.

(I will in future update the code so that subfolders in the zip file can be processed too)

[richyh78]

I’ve checked and there isn’t any subfolders or .dsstore files. I zipped up 13 photos this time and it still wouldn’t bulk upload. This is pretty urgent as the site needs to go live in the next week.

[richyh78]

Hi Peter.

So I checked again and it’s now saying importing 1 file when there is in fact 13 files in the zip file. When I do over 20 in the zip file it says there is zero.

Any ideas?

Thanks

Richy

[admin]

I am pretty sure your shared server’s limitation is causing the plugin to not be able to perform this task. I will jump on your site and confirm that you have at least 256MB of PHP RAM memory limit. If you don’t have that then this operation is just not going to work on your site.

I have sent you an email for it.

[Peter]

So I checked again and it’s now saying importing 1 file when there is in fact 13 files in the zip file

I still think your issue is with the zip file.

Are you using a mac to create it?

[Author]

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