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Photo Details page not opening when clicking on a thumbnail in gallery

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Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › Photo Details page not opening when clicking on a thumbnail in gallery

  • This topic has 2 replies, 2 voices, and was last updated 7 years ago by admin.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • July 7, 2018 at 7:44 am #14947
    PeterFranzPhotography
    Member

    Hello my name is Peter Brunnbauer

    I am running WP version 4.9.7

    I am using theme52166 Stock photo with Cherry Plugin version 3.1.5

    peterfranzphotography.com

    I have 3 galleries uploaded

    Buildings, Barossa and Sunsets Sunrise.

    I am in Gallery configuration

    In the Gallery BUILDINGS I have in the section Preview Photo via page everything checked but Enable Instant download i am using thumb nail template no.3

    Water Mark Max preview 1200

    Water mark Text © is copyright symbol

    When I then click on the above gallery it takes me to Store page wHich says “ visit or Photo Gallery to purchase”

    The next Gallery I have Barossa

    I have in the Preview Photo via page I have only Enabled Alt Text As Description

    and Do Not Show Pricing Table

    What happens when I click on a thumbnail my little spinning wheel ( mac) sits for ages and never opens the image .

    Sunsets Sunrise.

    I have in the Preview Photo via page no boxes checked and what happens when I click a thumb nail on the front end of the web site a large image opens up with no info and can only go back to gallery page to purchase.

    I would like to use water marking

    the functions on gallery settings page to work

    Have re-created the auto pages -removed and re-installed the plugin

    and can’t seem to make any headway

    July 9, 2018 at 12:47 am #78102
    admin
    Keymaster

    The different templates work differently. It seems to me that your 2nd and the 3rd galleries are working correctly. I checked both those galleries and the images open up fine for me. I can click on the add to cart button in the gallery and add items to the cart. Something maybe stuck in your browser. Try emptying the cache in your browser.

    Your 1st gallery is definitely not working correctly. So I would like to investigate this on your site. I have sent you an email to get access.

    July 12, 2018 at 6:44 am #78103
    admin
    Keymaster

    Looks like the photo details page just wasn’t getting created after you deleted it. So I have gone ahead and manually created the details page. Updated the settings to point to this page. Now it is working fine.

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