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[Support request] Photo Attatchment zip file not sent via email when photo is purchased

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Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › Photo Attatchment zip file not sent via email when photo is purchased

Tagged: Attachment not sent

  • This topic has 3 replies, 3 voices, and was last updated 3 years, 6 months ago by admin.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • November 7, 2021 at 6:08 am #83899
    MarcelS
    Participant

    I create a gallery with images, each image has a digital variation of the same size as the main image so a zip file can be attached. When someone purchases a photo, the photo download link is sent. But not the attached zip file. The zip file is about 530 kb. That same zip file is used by all images in the Gallery.
    Here is the link to my site: [myboxergirl.com/photogallery/gallery1]

    November 7, 2021 at 4:40 pm #83900
    wzp
    Moderator

    Are you trying to do what the folks in this thread wanted to do???

    November 8, 2021 at 6:11 am #83901
    MarcelS
    Participant

    No. I sell single images where each image comes with an attachment. If you visit the gallery [myboxergirl.com/photogallery/gallery1] You will understand better how image and attachments relate. It is my understanding that this is standard functionality.

    November 9, 2021 at 3:22 am #83903
    admin
    Keymaster

    I will take a look at your site to check the setup. So I can see if the attachment is setup correctly.

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