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Tips and Tricks HQ Support Portal › Forums › WP PDF Stamper › WP PDF Stamper Troubleshooting › PDF Stamper
Tagged: invalid, license, license key
The “secret” is to remember to use the “Product License” settings menu to deactivate your license, BEFORE deactivating and deleting the plugin. Otherwise, you must contact us to reset your license.
OK, then since I did not do this, how can I contact you (doing this now) to reset my license?
You use the contact form:
Include an explanation of what you need done: reset PDF Stamper License
Ivy or Amin are the ones who usually do the resetting, so it may take a few hours.
OK, I’ll give it a try now.
Is it possible to use PDF stamper to stamp eMember information (username, email, First & Last name, etc.) on PDFs that will be downloaded from my site, but that do not go through eStore? For example, PDFs that eMembers would download, but that are not purchases?
You still need to use eStore, and the extra shortcodes addon…
When a logged in member of WP eMember plugin
uses this button to download the file it will stamp it
using the details from eMember’s member info and
then send the download to this member.
Thanks for this tip.
Hi there, we are having an issue with deactivating the license. Getting message License key is invalid! Have sent an email through the contact form with the license if you can advise how to fix that would be great. Need to activate on the new site asap. Thanks
I don’t see any message in our inbox from you. Did you use your [firstname.lastname@example.org] email address? I have sent an email to this address so you can reply.