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PDF Stamper

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Tips and Tricks HQ Support Portal › Forums › WP PDF Stamper › WP PDF Stamper Troubleshooting › PDF Stamper

Tagged: invalid, license, license key

  • This topic has 23 replies, 7 voices, and was last updated 10 years, 6 months ago by admin.
Viewing 9 posts - 16 through 24 (of 24 total)
← 1 2
  • Author
    Posts
  • March 3, 2014 at 11:08 pm #29847
    wzp
    Moderator

    The “secret” is to remember to use the “Product License” settings menu to deactivate your license, BEFORE deactivating and deleting the plugin. Otherwise, you must contact us to reset your license.

    March 3, 2014 at 11:29 pm #29848
    mbase
    Spectator

    OK, then since I did not do this, how can I contact you (doing this now) to reset my license?

    March 3, 2014 at 11:34 pm #29849
    wzp
    Moderator

    You use the contact form:

    https://support.tipsandtricks-hq.com/contact

    Include an explanation of what you need done: reset PDF Stamper License

    Ivy or Amin are the ones who usually do the resetting, so it may take a few hours.

    March 3, 2014 at 11:42 pm #29850
    mbase
    Spectator

    OK, I’ll give it a try now.

    March 18, 2014 at 6:50 am #29851
    mbase
    Spectator

    Is it possible to use PDF stamper to stamp eMember information (username, email, First & Last name, etc.) on PDFs that will be downloaded from my site, but that do not go through eStore? For example, PDFs that eMembers would download, but that are not purchases?

    March 18, 2014 at 2:55 pm #29852
    wzp
    Moderator

    You still need to use eStore, and the extra shortcodes addon…

    [wp_eStore_download_now_button_with_stamping id=1]

    When a logged in member of WP eMember plugin

    uses this button to download the file it will stamp it

    using the details from eMember’s member info and

    then send the download to this member.

    March 18, 2014 at 8:05 pm #29853
    mbase
    Spectator

    Thanks for this tip.

    October 27, 2014 at 11:21 am #29854
    voiceword
    Member

    Hi there, we are having an issue with deactivating the license. Getting message License key is invalid! Have sent an email through the contact form with the license if you can advise how to fix that would be great. Need to activate on the new site asap. Thanks

    October 27, 2014 at 10:27 pm #29855
    admin
    Keymaster

    I don’t see any message in our inbox from you. Did you use your [sandra@voice-word.com.au] email address? I have sent an email to this address so you can reply.

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