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PDF Stamper – White screen show up after successfully stamping

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Tips and Tricks HQ Support Portal › Forums › WP PDF Stamper › WP PDF Stamper Troubleshooting › PDF Stamper – White screen show up after successfully stamping

Tagged: 500 error, pdf stamper, white screen

  • This topic has 4 replies, 3 voices, and was last updated 11 years, 2 months ago by wzp.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • April 11, 2014 at 11:11 am #10641
    linkc0829
    Member

    Hello there

    I have a problem after stamping.

    Sometimes after I hit the stamping link, the browser will show up a white screen.

    Sometimes it will succeed.

    And after I refresh the page for several times, the stamping will succeed ultimately.

    I have went through all the checklist for several times.

    Please tell me how to solve the problem?

    Thanks!

    April 11, 2014 at 2:32 pm #62208
    wzp
    Moderator

    Was this for manual stamping of the file? Was this during the stamping process, or after the file was stamped, and you are simply trying to view the stamped file?

    April 12, 2014 at 2:58 am #62209
    admin
    Keymaster

    What is the PHP memory limit for this server?

    April 12, 2014 at 6:37 am #62210
    linkc0829
    Member

    I’m sorry. It’s during the stamping process and not manually.

    Sometimes the stamping was successful, however sometimes failed.

    The php memory limit is 128mb.

    April 12, 2014 at 1:19 pm #62211
    wzp
    Moderator

    Please increase the PHP memory to at least 256 MB.

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