Tips and Tricks HQ Support Portal › Forums › WP PDF Stamper › WP PDF Stamper Troubleshooting › PDF Stamper not working with digital variations
- This topic has 3 replies, 3 voices, and was last updated 11 years, 11 months ago by Aurélien PIERRE.
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March 2, 2012 at 1:54 am #5724bgburton66Member
I’m having two distinct problems and a request with PDF Stamper.
Problem 1:
PDF Stamper is working on a PDF file that does not have any digital variations and was working on this file until I added the variations.
For the PDF that has a digital variation (buyer can get a PDF, ePub, or mobi) I received the following error in the wp-cart error_log file:
[02-Mar-2012 01:23:40] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 40961 bytes) in /home4/burtonsm/public_html/wp-content/plugins/wp-pdf-stamper/lib/SetaPDF/Stamper/SetaPDF_Stamper.php on line 0
I don’t think the file size is the issue since it worked before I added the variation. Any advice? Should I just do 3 different products and skip the variation?
Problem 2:
PDF Stamper doesn’t stamp the files when buyers are downloading an updated version of the PDF eBook. I am currently using [wp_eStore_download_link_sender]. Is there a method to stamp the file for the updates?
Request:
I love the PDF Stamper product. Are you working on something similar that would work with ePub and mobi formats?
Thank you for making such great products!
March 2, 2012 at 8:19 am #42577adminKeymasterThe following error means your server is running out of RAM memory (there is no confusion on this one):
PHP Fatal error: Allowed memory size of [some number] bytes exhausted
If you check your available RAM memory you will see that you are nearly on you limit so if your server is getting extra traffic at any given time it will push the memory usage above the limit and cause some applications to fail.
The following eStore shortcode doesn’t integrate with PDF stamper but I can look into doing that
[wp_eStore_download_link_sender]
March 4, 2012 at 11:13 pm #42578bgburton66MemberThank you, increasing the file processing size in php.ini resolved the problem.
Please let me know when PDF stamper is integrated into the [wp_eStore_download_link_sender] or if there is a better way to provide updates of the PDF file that include the stamp.
December 25, 2012 at 3:32 pm #42579Aurélien PIERRESpectatorAdding stamping support for [wp_eStore_download_link_sender] would be great.
Thanks !
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