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PDF Stamper – No stamp in "Download now" files

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › PDF Stamper – No stamp in "Download now" files

Tagged: download now, pdf stamper

  • This topic has 12 replies, 2 voices, and was last updated 10 years, 6 months ago by inovagame.
Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • October 21, 2014 at 4:38 pm #11661
    inovagame
    Member

    Hello, I have eStore + eMember + PDF Stamper package. My website allows only members to download pdfs for free. I use the shortcode [wp_eStore_fancy_display id=”1″ style=”2″ restriction=”2|4|1″] to allow the members to do this. The PDF is downloaded but without stamp.

    Can you help me, please?

    Other question: How can I see who has downloaded each file ?

    Thank you in advance.

    October 21, 2014 at 10:00 pm #66271
    admin
    Keymaster

    The button type is 5 for download now button with stamping. So your shortcode should be the following:

    [wp_eStore_fancy_display id=”1″ style=”2″ restriction=”2|5|1″]

    Regenerate the shortcode using the member only download addon:

    https://www.tipsandtricks-hq.com/ecommerce/wp-estore-members-only-download-button-addon-1718

    You can use the following addon to see if a generate link was used to download downloaded the item:

    https://www.tipsandtricks-hq.com/ecommerce/wp-estore-addon-file-download-stats-2500

    October 22, 2014 at 1:57 pm #66272
    inovagame
    Member

    Hello

    I tried the shortcode [wp_eStore_fancy_display id=”1″ style=”2″ restriction=”2|5|1″], but is the same, dont stamp.

    Manual stamp works, but without {first_name}{last_name}{transaction_id}.

    What can I do ?

    Thanks

    October 22, 2014 at 10:31 pm #66273
    admin
    Keymaster

    Please create a test member account for level 2. Then share the page URL where I can go and login as that member and try a file download.

    Please also enable the debug option in the store plugin (if you haven’t done it already).

    You have checked the stamp pdf file option for this estore product in question correct?

    October 23, 2014 at 8:40 am #66274
    inovagame
    Member

    Hello, The website is underconstruction. For testing, access: [http://www.escapadinhaslowcost.pt/teste/]

    Hope you can solve this! Thank you very much

    October 23, 2014 at 10:00 pm #66275
    admin
    Keymaster

    You haven’t done anything I have told you in my previous post. The download button shortcode is ONLY for members. How am I going to test the download if I can’t login as a member. How about this… tell me exactly what steps you are taking to do the test. Then I can do those exact steps to see the issue.

    October 23, 2014 at 10:40 pm #66276
    inovagame
    Member

    You have all access to the website as admin, you can create a test member, and view all the configuration. ..

    October 23, 2014 at 10:49 pm #66277
    inovagame
    Member

    Perhaps you dont realise I sent you the wp admin password

    Thank you

    October 23, 2014 at 11:17 pm #66278
    admin
    Keymaster

    okay, got it. Let me check your site.

    October 23, 2014 at 11:24 pm #66279
    admin
    Keymaster

    All your setup looks correct. The product on the [http://www.escapadinhaslowcost.pt/teste/] page will only be a download now button when a user is logged into emember. what username and password are you using to log into emember so you can download the pdf file?

    October 24, 2014 at 7:59 am #66280
    inovagame
    Member

    Normally I use :

    Username: mauriciof

    Password: maurici0

    October 24, 2014 at 10:34 pm #66281
    admin
    Keymaster

    You didn’t have the “Stamp the PDF File” option checked for that product (product ID 138). I have just enabled that option and did a test. It worked fine after that. Whenever you want to stamp a product, you need to check the “Stamp the PDF File” option for that product.

    October 25, 2014 at 11:17 am #66282
    inovagame
    Member

    Ok, beautiful

    Everything works fine now. Great plugins …

    Thank you very much for your support

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