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PDF Stamper License not accepted on Multisite

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Tips and Tricks HQ Support Portal › Forums › WP PDF Stamper › WP PDF Stamper Troubleshooting › PDF Stamper License not accepted on Multisite

  • This topic has 3 replies, 2 voices, and was last updated 8 years, 3 months ago by admin.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • February 17, 2017 at 2:26 pm #14028
    Sev
    Member

    Hi. I’m having a problem with the license being accepted on PDF stamper. I’ve got a WP multi-site – and want to use the stamper on just ONE of the sites. So not sure if this is possible? if it is – is there a way to control which site the stamper should be associated with? many thanks

    February 18, 2017 at 1:03 am #75208
    admin
    Keymaster

    Install the plugin in your network admin site (don’t activate the plugin there). Go to the admin dashboard of the sub-site. Activate the plugin from the plugins menu of this sub-site.

    You did use this license key before though. So did you deactivate the license from the wp install where you had it activated before? Deactivating a key from an existing install will free it up so you can use the key on a different install.

    February 19, 2017 at 5:04 pm #75209
    Sev
    Member

    Hi. I wasn’t sure if I properly deactivate the license on the original website – so I reinstalled it on the orginal website – it showed that it was active already (so looks like I didn’t deactivate it properly) – but when I went to ‘deactivate’ under license tab – I got this error message: “License key deactivation failed!

    License key could not be deactivated.”

    Is there another way to deactivate it?

    many thanks.

    February 20, 2017 at 12:45 am #75210
    admin
    Keymaster

    I have sent you an email so I can help you with your key.

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