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PDF Stamper don't show phone number

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Tips and Tricks HQ Support Portal › Forums › WP PDF Stamper › WP PDF Stamper Troubleshooting › PDF Stamper don't show phone number

  • This topic has 5 replies, 2 voices, and was last updated 9 years, 7 months ago by admin.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • October 14, 2015 at 7:24 pm #13172
    Gilberto
    Member

    I try to stamper a PDF with the phone but don’t show this is the code I’m using:

    Este archivo está autorizado SÓLO para el uso de {customer_name}, quien es alumno(a) de Profesor Virtual, cuyo correo electrónico es {customer_email} y cuyo teléfono es {customer_phone}.

    October 14, 2015 at 10:53 pm #71636
    admin
    Keymaster

    It can only stamp the phone number if that was collected during the checkout. PayPal doesn’t require phone number (so it is an optional piece of info).

    Did the user enter phone number during checkout on the PayPal checkout page?

    October 16, 2015 at 5:38 pm #71637
    Gilberto
    Member

    Did the user enter phone number during checkout on the PayPal checkout page? YES.

    But our platform it’s through woocommerce accepting payments in cash to it’s no necesary go to the PayPal checkout :(

    October 16, 2015 at 11:46 pm #71638
    admin
    Keymaster

    It can stamp the phone number from the WooCommerce transaction also.

    Edit the WooCommerce order in question and check the value in the “Billing Phone” field. Is there a value there?

    October 19, 2015 at 5:07 pm #71639
    Gilberto
    Member

    In my website it’s mandatory put the phone number ’cause is the way to contact my students so my instalation of wordpress and woocommerce requiered the phone number YES ;)

    October 20, 2015 at 12:08 am #71640
    admin
    Keymaster

    okay I will take a look inside your site to check your configuration. I have sent you an email for it.

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