PDF Stamper does not stamp the values of the member variables

[mianik]

Hi, I am using PDF Stamper together with eMember and eStore for a membership eBook website. Users pay for one year membership and they can download eBooks. I create a product with 0 price with a download button only for members and everything works fine, but the problem is PDF Stamper stamps the text without the real values of the variables. For example in settings I have:

“This eBook is Licensed to {customer_name}. Email address: {customer_email}”

and on the book it prints out:

“This eBook is Licensed to . Email address:”

I have tried all the dynamic variables and the only one that works fine is {date}

What could be the problem and how can I fix this?

Thank you

[admin]

Which shortcode are you using to create the download button? Are you using the following shortcode to create a download button with stamping option?

[wp_eStore_download_now_button_with_stamping id=1]

Does the member account (that you are testing with) have the name and email fields filled out?

[mianik]

The shortcode that you mentioned does not work on my site. The output is the same code!

I use [wp_eStore_download_now_button id=4] and secure the download link with eMember shortcodes so that the download button is visible only to the premium members. This works fine.

About your second question, yes, my testing member has the name and email fields filled out. They are mandatory in order to create an account.

[admin]

If you want stamping to work then you MUST use the following shortcode:

[wp_eStore_download_now_button_with_stamping id=1]

We can look at what is wrong with the configuration with it but you can’t use a different shortcode and expect the stamping to work correctly. We developed the above shortcode for this particular purpose.

So please use that shortcode and tell us what doesn’t work when you use it.

[mianik]

This is the code I use in order to test:

[wp_eStore_download_now_button id=5]

[wp_eStore_download_now_button_with_stamping id=5]

and here is the output:

[http://oi62.tinypic.com/nqby9f.jpg]

Here is the Text to Stamp (I wrote all the variables just to test which one works)

[http://oi57.tinypic.com/2zq6ii1.jpg]

And finally, this is the result on pdf:

[http://oi61.tinypic.com/2vkg6fl.jpg]

All the settings are based on instructions…

[admin]

Please show the test login credential of a test member account so I can interact with this button. Which page has this button?

Also, enable the debug option in eStore and the Stamper plugin.

[mianik]

[https://www.africantriangle.com/test-stamper]

usr: nima

pass: teststamper12

This is a premium user. For security reasons, I temporarily disabled all the content (except test-stamper page) that a premium user can access.

The debug option is enabled in both of the plugins.

[mianik]

Problem solved.

I didn’t have eStore-extra-shortcodes plugin installed!

Thanks for your help.

[Author]

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