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Tips and Tricks HQ Support Portal › Forums › WP PDF Stamper › PDF Stamper Maybe conflicting with WP JetPack
When activating WP Jetpack plugin PDF Stamper fails to stamp. I am stamping through the ‘download with stamping’ button shortcode. Not sure if this is a eStore or Stamper conflicting. Any suggestions on how to overcome this? Thank you.
What version of the plugins are are you using?
What shortcode have you used?
PDF Stamper Version 4.1.8
eStore Version v6.5.4
eMember Version v7.8.3
Jetpack Version 2.0
shortcode [wp_eStore_download_now_button_with_stamping id=1]
The WP Jetpack plugin has a lot of plugins so I suspect you are running out of memory now. There is a good chance you have very limited PHP RAM available to you. So when you added a few more plugins the memory acquirement for PDF Stamper is not fulfilling. PDF Stamping requires good memory availability.
What is your current PHP memory limit? and how much of that is free? Your hosting provider will be able to answer this for you. Alternatively, you can use a plugin like the following to find this info:
http://wordpress.org/extend/plugins/wp-memory-usage/
Did you try doing a manual stamping? If you didn’t then do this and tell me what error you get (if any).
PHP Version : 5.2.17 / 64Bit OS
Memory limit : 64 MByte
Memory usage : 54.47 MByte
manual stamping works fine
Thank you. Please do the following:
1) Update the memory limit to 128MB.
2) Go to eStore settings and enable debug.
3) Then post a link to the page where you are using the following shortcode:
[wp_eStore_download_now_button_with_stamping id=1]