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PDF Stamper Maybe conflicting with WP JetPack

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Tips and Tricks HQ Support Portal › Forums › WP PDF Stamper › PDF Stamper Maybe conflicting with WP JetPack

Tagged: estore, jetpack, stamper

  • This topic has 5 replies, 2 voices, and was last updated 12 years, 6 months ago by admin.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • November 16, 2012 at 7:28 pm #7930
    chinik
    Member

    When activating WP Jetpack plugin PDF Stamper fails to stamp. I am stamping through the ‘download with stamping’ button shortcode. Not sure if this is a eStore or Stamper conflicting. Any suggestions on how to overcome this? Thank you.

    November 17, 2012 at 4:23 am #51459
    admin
    Keymaster

    What version of the plugins are are you using?

    What shortcode have you used?

    November 17, 2012 at 5:24 am #51460
    chinik
    Member

    PDF Stamper Version 4.1.8

    eStore Version v6.5.4

    eMember Version v7.8.3

    Jetpack Version 2.0

    shortcode [wp_eStore_download_now_button_with_stamping id=1]

    November 18, 2012 at 3:25 am #51461
    admin
    Keymaster

    The WP Jetpack plugin has a lot of plugins so I suspect you are running out of memory now. There is a good chance you have very limited PHP RAM available to you. So when you added a few more plugins the memory acquirement for PDF Stamper is not fulfilling. PDF Stamping requires good memory availability.

    What is your current PHP memory limit? and how much of that is free? Your hosting provider will be able to answer this for you. Alternatively, you can use a plugin like the following to find this info:

    http://wordpress.org/extend/plugins/wp-memory-usage/

    Did you try doing a manual stamping? If you didn’t then do this and tell me what error you get (if any).

    November 22, 2012 at 7:22 am #51462
    chinik
    Member

    PHP Version : 5.2.17 / 64Bit OS

    Memory limit : 64 MByte

    Memory usage : 54.47 MByte

    manual stamping works fine

    November 23, 2012 at 2:18 am #51463
    admin
    Keymaster

    Thank you. Please do the following:

    1) Update the memory limit to 128MB.

    2) Go to eStore settings and enable debug.

    3) Then post a link to the page where you are using the following shortcode:

    [wp_eStore_download_now_button_with_stamping id=1]

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