Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration

PDF Stamper – "cannot be decoded with this version of ionCube Loader"

by

Tips and Tricks HQ Support Portal › Forums › WP PDF Stamper › WP PDF Stamper Troubleshooting › PDF Stamper – "cannot be decoded with this version of ionCube Loader"

Tagged: Ioncube, stamper

  • This topic has 13 replies, 5 voices, and was last updated 9 years, 1 month ago by admin.
Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • November 15, 2014 at 6:08 am #11788
    jtayloreducation
    Member

    I have already downloaded the minimum requirements plugin and tested my site; it most definitely meets every one of the minimum requirements. Strange thing I’ve noticed is that the plugin will not work with anything other than ionCube Loader v. 5.3. I originally tried updating to the most recent version (5.6), and the min. requirement plugin started returning a red “X” for ionCube. When I reverted to 5.3, it showed up as a green checkmark again…

    I’m not really sure what else to do here. Before updating to the most recent version of PDF Stamper, it was working just fine. Is there an archive somewhere of older, more compatible versions that I can use?

    Here is the exact wording of the error:

    Fatal error: The file /var/www/vhosts/xxxx/httpdocs/wp-content/plugins/wp-pdf-stamper/pdf_stamper_configs.php cannot be decoded by this version of the ionCube Loader. If you are the administrator of this site then please install the latest version of the ionCube Loader. in Unknown on line 0

    As I’ve mentioned though, I definitely have the correct version of ionCube installed.

    November 15, 2014 at 11:11 pm #66817
    admin
    Keymaster

    I sent you a version that will work with the more latest ioncube loader.

    November 18, 2014 at 8:56 pm #66818
    jtayloreducation
    Member

    Hi, when installing that version, here is the error I’m getting:

    Site error: the file /var/www/vhosts/xxxx/httpdocs/wp-content/plugins/wp-pdf-stamper/pdf_stamper_configs.php requires the ionCube PHP Loader ioncube_loader_lin_5.3.so to be installed by the website operator. If you are the website operator please use the ionCube Loader Wizard to assist with installation.

    Switching back to 5.3 gives me the previous error.

    November 18, 2014 at 11:30 pm #66819
    admin
    Keymaster

    Keep using the updated version of PHP (don’t switch back). Your ioncube loader on the server needs an update also (so it works correctly with the updated version of PHP). Please request your hosting provider to upgrade or install the latest version of Ioncube and then you will be fine.

    March 30, 2015 at 12:44 pm #66820
    oliversm
    Member

    Hi. When trying to activate the pdf stamp plug in I am provided with the following error – Fatal error. The file /var/sites/f/fintech.aero/public_html/wp-content/plugins/wp-pdf-stamper/pdf_stamper_configs.php cannot be decoded by this version of the ionCube Loader. If you are the administrator of this site then please install the latest version of the ionCube Loader. in Unknown on line 0

    I have run the content checker and it provides green check marks against the IonCube version. The PHP version is given as 5.3.28. I bought the Stamper as part of a bundle. I cannot update it yet as I cannot install it. Can you assist please ? Thanks

    March 30, 2015 at 11:14 pm #66821
    admin
    Keymaster

    Your server is using a very old version of the IonCube loader. Please request your hosting provider to upgrade the Ioncube loader on your server (its free). Activate the plugin after they have upgraded IonCube loader on your site and you won’t see this issue.

    April 13, 2016 at 7:38 pm #66822
    davidki
    Member

    Hi. When I today tried to login to admin of my website I saw these error messages:

    Warning: realpath(): open_basedir restriction in effect. File(/usr/local/php/5.5.34-w/extensions) is not within the allowed path(s): (/data/web/virtuals/112240/virtual) in /data/web/virtuals/112240/virtual/www/domains/konverto.cz/wp-content/plugins/wp-pdf-stamper/pdf_stamper_configs.php on line 2

    Warning: file_exists(): open_basedir restriction in effect. File(/data/web/virtuals/112240/ioncube/ioncube_loader_lin_5.5.so) is not within the allowed path(s): (/data/web/virtuals/112240/virtual) in /data/web/virtuals/112240/virtual/www/domains/konverto.cz/wp-content/plugins/wp-pdf-stamper/pdf_stamper_configs.php on line 2

    Site error: the file /data/web/virtuals/112240/virtual/www/domains/konverto.cz/wp-content/plugins/wp-pdf-stamper/pdf_stamper_configs.php requires the ionCube PHP Loader ioncube_loader_lin_5.5.so to be installed by the website operator. If you are the website operator please use the ionCube Loader Wizard to assist with installation.

    I wrote to my hostin provider that there is probably problem with iocube. They wrote to me that they have updated iocube for version 5.1.7.

    What can I do? Can you help me please?

    April 13, 2016 at 8:24 pm #66823
    wzp
    Moderator

    I wrote to my hostin provider that there is probably problem with iocube. They wrote to me that they have updated iocube for version 5.1.7.

    What version were they previously using?

    April 13, 2016 at 8:48 pm #66824
    davidki
    Member

    I don’t know what version they were previously using. But I thing that they did update some time ago, not after I wrote to them. So I think that problem is with version 5.1.7. , because in my admin, when I try to activate plugin WP PDF Stamper, it still shows me an error messages which I wrote in my previous post. So where is the problem? What Can I do to have functional Wp PDF Stamper?

    April 13, 2016 at 9:24 pm #66825
    wzp
    Moderator

    What version of PHP are you using? Someone might have to send you a version of PDF stamper that matches your configuration.

    April 13, 2016 at 9:33 pm #66826
    davidki
    Member

    I am using PHP 5.5.34

    April 14, 2016 at 3:51 am #66827
    admin
    Keymaster

    The following error is the main issue. I suspect there is a bit of server config related issue which is preventing the stamper from working (the stamper has extra requirements and stuff due to a couple of libraries it has to use).

    Warning: realpath(): open_basedir restriction in effect.

    Your open_basedir config item is missing the “realpath” in there.

    Which hosting provider are you using? Which plan?

    Are you using the PDF Stamper for PHP5.4+?

    April 14, 2016 at 8:38 am #66828
    davidki
    Member

    I don’t know what version of PDF Stamper I am using and for what PHP version. I don’t know if I using PDF Stamper for PHP5.4+ I just bought your plugin bundle few days ago. Actually right now I don’t use PDF Stamper. I have this plugin only install and activate.

    My hosting provider is Wedos and my plan is NoLimit Extra. But this provider is from Czech Republic so I think that you don’t know about him.

    April 15, 2016 at 2:12 am #66829
    admin
    Keymaster

    okay please tell them the following:


    I am getting theis error:

    Warning: realpath(): open_basedir restriction in effect.

    Can you add realpath to the open_basedir config please.


    I will take a look at your site also. I have sent you an email for it.

  • Author
    Posts
Viewing 14 posts - 1 through 14 (of 14 total)
  • You must be logged in to reply to this topic.
Log In

Forum Related

  • Forum Home
  • Forum Search
  • Forum Registration
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2025 | Tips and Tricks HQ