PDF Stamper – 403 Forbidden Access Error and Litespeed

[mattrubinstein]

Hi there

My hosting provider recently moved to Litespeed and now I’m having trouble with PDF Stamper — any attempt at either manual stamping or even updating the settings from the admin menu results in a 403 error. (403 Forbidden Access to this resource on the server is denied!)

Everything used to work fine and the Minimum Requirements Checker still isn’t complaining; the Litespeed thing might just be a coincidence but my hoster has asked me to confirm that PDF Stamper is compatible.

Any advice greatly appreciated.

[mbrsolution]

Hi mattrubinstein, can you post the error log file here for us to check.

Also can you check the sever files and folder permissions?

Kind regards

[wzp]

Also, please post your .htaccess file for the root directory. Googling the terms WordPress, 403 error and Lightspeed, seems to indicate that this might be the issue.

[mattrubinstein]

Sorry I’m not 100% sure which logs/permissions are relevant. The error log file doesn’t say much.

Here is my .htaccess file for /public_html, I don’t seem to have one in the highest directory I can access:

Code:

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress

SetENV PHPRC /home/ligature/public_html
AuthName “Ligature”
AuthUserFile “/home/ligature/.htpasswds/public_html/passwd”
RewriteCond %{HTTP_HOST} ^ligatu.re$
RewriteRule ^/?$ “http://www.ligatu.re/&#8221; [R=301,L]

Relevant permissions all seem to be 755 for directories and 644 for files.

Hope that helps, please let me know if there is any more specific information that would be needed.

Best

Matt

[admin]

litespeed and Apache are suppose to be interchangeable so I don’t really see that being the issue. Your host used to use Apache before right? Who is your hosting provider?

I do have a few customers who use litespeed so I know that shouldn’t be the real cause. Some other firewall type things also changed on your site which I believe is causing this issue.

Your htaccess file looks fine to me. Can you save the settings of other plugins? What other plugins are you using?

[Author]

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