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PDF Not working when download

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › PDF Not working when download

Tagged: Download, estore, PDF

  • This topic has 7 replies, 2 voices, and was last updated 14 years, 3 months ago by wzp.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • March 17, 2011 at 5:11 am #2968
    awakenedhearts
    Member

    So I just downloaded eStore, installed, everything went great until I tried it and got the download link. I downloaded the pdf file and it gave me the following errors when I attempted to open the file:

    Out of Memory

    An error exists on this page. Acrobat may not display the page correctly. Please contact the person who created the PDF.

    Now I know the PDF is working fine, but for some reason it’s not working right here, could it be that it includes the images, not sure but i would appreciate any help.

    I wrote this document on Office 2010 and Converted using Office 2010 by just saving it as a PDF, should I use something different? Could it be the eStore? Anyone have the same problem? Help!

    March 17, 2011 at 12:28 pm #30298
    wzp
    Moderator

    Are you using PDF Stamper with eStore?

    Can you directly download the file, using the unencrypted product URL?

    Is the downloaded file, the same size as the original?

    March 17, 2011 at 2:08 pm #30299
    awakenedhearts
    Member

    Are you using PDF Stamper with eStore? – No

    Can you directly download the file, using the unencrypted product URL? – Yes

    Is the downloaded file, the same size as the original? – Just realized it’s not, what could this be?

    Thanks for your help!

    March 17, 2011 at 3:08 pm #30300
    awakenedhearts
    Member

    My host says that the script is sending out a different file version than what I uploaded to my server.

    March 17, 2011 at 3:25 pm #30301
    awakenedhearts
    Member

    Ok, after talking to my host, here is some more information on what is taking place:

    When I download the file from the direct link it works fine, but when I use the encrypted link it somehow glitches and does not download the whole file.

    The File is 456kb, when I start downloading everything works fine until it reaches 454kb and it stops and does not continue to download.

    My host provider took at look at the process and stuff and says it might be the plug in setting or a glitch that is causing it. Again thank you for your help.

    March 17, 2011 at 6:38 pm #30302
    wzp
    Moderator

    Please try a different download method…

    WP eStore –> Settings –> Addon Settings Download Manager Related –> Download Methods

    Suggested methods are 2, 4 and 6.

    March 17, 2011 at 7:17 pm #30303
    awakenedhearts
    Member

    wow, awesome Option 6 worked great! Thanks a lot for your help!

    March 17, 2011 at 7:40 pm #30304
    wzp
    Moderator

    8)

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