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PDF has 150DPI resolution in the security settings

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Tips and Tricks HQ Support Portal › Forums › WP PDF Stamper › WP PDF Stamper Troubleshooting › PDF has 150DPI resolution in the security settings

Tagged: 150dpi, low resolution pdf print, resolution

  • This topic has 4 replies, 2 voices, and was last updated 12 years, 5 months ago by barrycockcroft.
Viewing 5 posts - 1 through 5 (of 5 total)
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    Posts
  • February 4, 2013 at 12:59 pm #8488
    barrycockcroft
    Member

    Hi T&T,

    Loving the PDF stamper, being running solid for a year now and it is great.

    I have just had a customer send me his stamped file. I have the settings to be secure except he is allowed to print. However, his file (that went through PDf stamper) has the print settings locked at lo-resolution 150DPI. On screen is fine. There is no setting that I can find in the PDF stamper plugin to change this (or even control this). Any suggestions on how I can get the plugin not to change the resolution in the PDF please?

    Please let me know if you would like to see the file.

    The files I add to my server are added without any print resolution restrictions so it seems to be the plugin doing the changes. It happens on manual stamping too.

    Thanks for any assistance here.

    Barry

    February 4, 2013 at 10:55 pm #53564
    admin
    Keymaster

    Hi Barry, you didn’t mention which version of the PDF stamper you are using. Please let me know your PDF stamper plugin version and the WordPress version.

    February 5, 2013 at 7:03 am #53565
    barrycockcroft
    Member

    Thanks, sorry for the lack of details.

    I am on WP 3.51 and stamper 4.1.9.

    regards, Barry

    February 5, 2013 at 10:57 pm #53566
    admin
    Keymaster

    Thank you. I have fixed this issue in the plugin. I sent you an updated version of the PDF stamper plugin to test it out.

    February 7, 2013 at 11:29 am #53567
    barrycockcroft
    Member

    Thanks for the quick fix. All up and running again.

    regards,

    Barry

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