PayPal's production (not sandbox) IPN history shows code 500/retry on paid item

[jameztcc]

Hi,

PayPal’s production (not sandbox) IPN history shows code 500/retry on paid item. The payment went through (observed by buyer & seller transaction) but the membership (sorry linking a eMember issue here) was not upgraded, so I checked PayPal’s IPN history.

The history showed the IPN transaction as ‘retry’.

Path to the /wp-content/plugins/wp-cart-for-digital-products/paypal.php is valid since I am getting records coming in but not messages of account being actually upgraded nor observed upgraded when I go check the Customers records (no recorded sale) or eMember’s details.

thanks,

James Tan

a. ipn_handle_debug.log

[04/12/2011 11:58 AM] – SUCCESS :Connection to http://www.paypal.com successfuly completed.

[04/12/2011 11:58 AM] – SUCCESS :IPN successfully verified.

[04/12/2011 11:58 AM] – SUCCESS :Creating product Information to send.

[04/12/2011 11:58 AM] – SUCCESS :Transaction Type: Buy Now/Subscribe

[04/12/2011 11:58 AM] – SUCCESS :Item Number: 2

[04/12/2011 11:58 AM] – SUCCESS :Item Name: Bronze

[04/12/2011 11:58 AM] – SUCCESS :Item Quantity: 1

[04/12/2011 11:58 AM] – SUCCESS :Item Price: 1

[04/12/2011 11:58 AM] – SUCCESS :Item Shipping:

[04/12/2011 11:58 AM] – SUCCESS :Item Currency: JPY

[04/12/2011 11:58 AM] – SUCCESS :eMember integration is being used… creating member account… see the “subscription_handle_debug.log” file for details

[04/12/2011 11:59 AM] – SUCCESS :Paypal Class Initiated by 66.211.170.66

[04/12/2011 11:59 AM] – SUCCESS :Post string :

… …

b. eStore_post_payment_debug.log

[04/12/2011 11:45 AM] – Advisory : Log file reset.

---

c. subscription_handle_debug.log

[04/12/2011 11:45 AM] – Advisory : Log file reset.

---

[04/12/2011 11:47 AM] – SUCCESS :Upgrading member account

[04/12/2011 11:47 AM] – SUCCESS :Using secondary membership level feature… adding additional levels to the existing profile

[04/12/2011 11:47 AM] – SUCCESS :Upgrading member account

[04/12/2011 11:47 AM] – SUCCESS :Using secondary membership level feature… adding additional levels to the existing profile

[04/12/2011 11:48 AM] – SUCCESS :Upgrading member account

[04/12/2011 11:48 AM] – SUCCESS :Using secondary membership level feature… adding additional levels to the existing profile

[04/12/2011 11:50 AM] – SUCCESS :Upgrading member account

[04/12/2011 11:50 AM] – SUCCESS :Using secondary membership level feature… adding additional levels to the existing profile

[04/12/2011 11:53 AM] – SUCCESS :Upgrading member account

[04/12/2011 11:53 AM] – SUCCESS :Using secondary membership level feature… adding additional levels to the existing profile

[04/12/2011 11:58 AM] – SUCCESS :Upgrading member account

[04/12/2011 11:58 AM] – SUCCESS :Using secondary membership level feature… adding additional levels to the existing profile

[jameztcc]

Additional info:

Apache logs showed these attempts by paypal …

“66.211.170.66 – – [12/Apr/2011:11:28:28 -0700] “POST /…/wp-content/plugins/wp-cart-for-digital-products/paypal.php HTTP/1.0” 500 83 “-” “-“

66.211.170.66 – – [12/Apr/2011:11:28:43 -0700] “POST /…/wp-content/plugins/wp-cart-for-digital-products/paypal.php HTTP/1.0” 500 83 “-” “-“

66.211.170.66 – – [12/Apr/2011:11:29:04 -0700] “POST /…/wp-content/plugins/wp-cart-for-digital-products/paypal.php HTTP/1.0” 500 83 “-” “-“

66.211.170.66 – – [12/Apr/2011:11:29:46 -0700] “POST /…/wp-content/plugins/wp-cart-for-digital-products/paypal.php HTTP/1.0” 500 83 “-” “-“

“

[jameztcc]

Some error which I believe is related to account upgrading:

[Tue Apr 12 11:34:16 2011] [error] [client 66.211.170.66] PHP Fatal error: Call to undefined function emtpy() in /var/www/html/…/wp-content/plugins/wp-cart-for-digital-products/eStore_handle_subsc_ipn.php on line 135

[jameztcc]

Finally got the payment to upgrade account successfully when I DISABLED “Secondary Membership” at eMember setting.

Is this a bug or some setup issue on my end?

thanks,

James Tan

[amin007]

When you use the “Secondary Membership” level feature it doesn’t upgrade your current level. It adds the new level to your profile.

[jameztcc]

Hi amin007,

I understand the part of ” it doesn’t upgrade your current level” but the ‘additional’ new levels also failed to add to the profile (due to the error that IPN failed?) when Secondary is enabled.

I like to use Secondary since it allows me to stack plans/membership levels. Is there any problem on my setup/eMember/eStore?

thanks,

James Tan

[Author]

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