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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Tweaks › Paypal receipt shows Shipping charge and Handling Charge
My client sent be a copy of a paypal receipt. It seems instead of just “Shipping” or “Shipping and Handling” it lists them separately”
Shipping: $3.50
Handling: $3.50
Only $3.50 total is charges which is correct but it appears that $7.00 is being charged to the customer even though the total is correct.
How can I just remove Handling all together?
The site is using v6.3.7
Not sure why the PayPal receipt would show it like that (It should show exactly what is being charged). WP eStore has no way to control what is being shown in the PayPal receipt but try the following tweak:
Open the “eStore_payment_submission.php” file and look for the following line:
$myPaypal->addField('handling_cart', $shipping);
once you find it replace it with the following:
$myPaypal->addField('shipping_1', $shipping);
Let me know how that goes.
Thanks. I will try this. It just started a couple of weeks ago.
Hi jonahgirl
Did this tweak work? Just started noticing it on some receipts recently. Though very oddly this is not occurring on every transaction that takes place (maybe 1 in 20) and when this does happen it displays an unrelated fixed amount for the Postage & Packaging!
(note: it doesn’t add the amount twice but displays it twice)