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Paypal receipt shows Shipping charge and Handling Charge

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Tweaks › Paypal receipt shows Shipping charge and Handling Charge

  • This topic has 3 replies, 3 voices, and was last updated 13 years, 1 month ago by creativedig.
Viewing 4 posts - 1 through 4 (of 4 total)
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  • March 8, 2012 at 12:10 pm #5776
    jonahgirl
    Member

    My client sent be a copy of a paypal receipt. It seems instead of just “Shipping” or “Shipping and Handling” it lists them separately”

    Shipping: $3.50

    Handling: $3.50

    Only $3.50 total is charges which is correct but it appears that $7.00 is being charged to the customer even though the total is correct.

    How can I just remove Handling all together?

    The site is using v6.3.7

    March 8, 2012 at 10:06 pm #42811
    admin
    Keymaster

    Not sure why the PayPal receipt would show it like that (It should show exactly what is being charged). WP eStore has no way to control what is being shown in the PayPal receipt but try the following tweak:

    Open the “eStore_payment_submission.php” file and look for the following line:

    $myPaypal->addField('handling_cart', $shipping);

    once you find it replace it with the following:

    $myPaypal->addField('shipping_1', $shipping);

    Let me know how that goes.

    March 8, 2012 at 10:17 pm #42812
    jonahgirl
    Member

    Thanks. I will try this. It just started a couple of weeks ago.

    April 26, 2012 at 4:33 pm #42813
    creativedig
    Member

    Hi jonahgirl

    Did this tweak work? Just started noticing it on some receipts recently. Though very oddly this is not occurring on every transaction that takes place (maybe 1 in 20) and when this does happen it displays an unrelated fixed amount for the Postage & Packaging!

    (note: it doesn’t add the amount twice but displays it twice)

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