PayPal not redirecting back to site

[maxfoundry]

I’m testing out our purchase process, and all of a sudden PayPal has stopped redirecting back to our thank you page. It completes the transaction just fine, and I get the confirmation emails, but it will no longer do the redirect. This has been working fine until now.

I’ve double-checked all of our settings and everything looks correct. I’ve also turned on debugging, but the log files are empty. Please advise.

[maxfoundry]

A bit more info… this is only happening when paying by credit card (paying with a PayPal account redirects to the thank you page normally).

I know that when users pay by credit card the redirect from PayPal is not automatic – they must click a button to be taken back to our site. So when the user clicks the button, they see the page that says “you will be redirected in 10 seconds”, and then the error occurs.

[Tuttie]

I am having the same problem

[wpCommerce]

After eStore submits all the data to PayPal it doesn’t have control over anything anymore. The plugin only waits for the response from PayPal and process the sales accordingly. So you need to contact PayPal as to why you are getting error after the payment. It is happening on PayPal’s site so they will know best.

Auto return to your site will only work if you have enabled PDT in your PayPal account. This documentation will show you what to do:

http://www.tipsandtricks-hq.com/ecommerce/wp-estore-instant-digital-product-delivery-499

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