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PayPal integration not working – defaults to manual transaction

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Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › PayPal integration not working – defaults to manual transaction

  • This topic has 4 replies, 3 voices, and was last updated 9 years, 11 months ago by admin.
Viewing 5 posts - 1 through 5 (of 5 total)
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    Posts
  • May 28, 2015 at 3:50 am #12692
    RichardWindeyer
    Member

    Hi there,

    I have selected ‘Use PayPal Standard Checkout’ in the Payment Gateway settings, however whenever I try to make a purchase, it redirects to the manual checkout page. Can you suggest anything to resolve this issue? I have also noticed that the checkbox for ‘Send Email With Payment Instructions’ is always selected. If I deselect and save the settings then leave the page and return, it is automatically selected again. Could this be the cause of my issue? Can you suggest how I may go about fixing it?

    Thanks in advance,

    Richard

    May 28, 2015 at 6:16 am #70185
    RichardWindeyer
    Member

    After further investigation, this issue only seems to occur when using a coupon code… any ideas??

    May 28, 2015 at 4:15 pm #70186
    wzp
    Moderator

    Does using the coupon result in a $0 cost?

    https://support.tipsandtricks-hq.com/forums/topic/selling-items-for-00-giving-product-for-free

    May 28, 2015 at 11:44 pm #70187
    RichardWindeyer
    Member

    Yep… thanks so much for that. I had set up a 100% discount coupon just to check the functionality of everything. It all works perfectly with a 99% discount. Thanks again!

    May 29, 2015 at 1:54 am #70188
    admin
    Keymaster

    You can’t do a checkout via PayPal with 100% discount. PayPal doesn’t allow it. This is why the plugin sends you to the manual checkout.

    Your setup is working fine. If you want to test, do a test using $1 transaction. PayPal WON’T allow any transaction that is $0.

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