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Paypal Checkout Page not showing Product Descriptions for more than one item

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Tips and Tricks HQ Support Portal › Forums › Simple PayPal Shopping Cart › Simple shopping Cart Troubleshooting › Paypal Checkout Page not showing Product Descriptions for more than one item

Tagged: items, paypal checkout, paypal checkout page, product description, simple paypal plugin

  • This topic has 4 replies, 3 voices, and was last updated 15 years, 2 months ago by mslisalisa.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • February 21, 2010 at 4:59 am #828
    mslisalisa
    Member

    I notice that if I order more than one item from my site when I proceed to checkout via paypal it displays the product description as “3 items,” and then the total amount of the three items ordered. I don’t like this at all.

    I would like the customer to be able to see the exact product description of each item they ordered. If I order only 1 product, the paypal checkout page shows the product description. why not for more than one product?

    Please advise what could be the problem.

    February 22, 2010 at 2:30 am #18334
    Ivy
    Member

    Hi, Can you please send me a link to where this is happening so I can have a look and troubleshoot it a little more?

    Cheers,

    Ivy

    March 9, 2010 at 8:32 am #18335
    mslisalisa
    Member

    I had no idea someone responded to my post. I thought I would have gotten an alert. but anyway glad to hear from someone.

    the plugin is activated at http://lsvirtualassistant.com/rates/wordpress-blog-packages/

    1)order 3 different packages from my site, shopping cart will appear on the right side

    2)the products are listed

    3)click paypal checkout button

    4)Notice paypal page shows ‘3 items,’ as the product description instead of showing the actual product description of the 3 different products i ordered.

    very strange.

    March 9, 2010 at 12:36 pm #18336
    amin007
    Participant

    “I thought I would have gotten an alert” – if you add a topic to your favorite by clicking the “Add this topic to your favorites (?)” link then you will get an automatic notification when someone replies to the thread.

    “paypal page shows ‘3 items,’ as the product description instead of showing the actual product description of the 3 different products” – there is a down arrow that you can click which expands the product description section and displays the full details.

    March 12, 2010 at 3:21 pm #18337
    mslisalisa
    Member

    wow…how did I miss that down arrow on the paypal page? lol they should make that stand out more for people like me…lol.

    anyway, thank you so much for pointing that out to me! I’m so glad that the customer will see all products purchase. this is such a great plugin.

    have a great day!

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