Paypal checkout 5 second wait

[myerscb]

Hi,

Is there anyway to get rid of or shorten the 5 second delay when you click the checkout with Paypal button. A second page opens up and says please wait while you are transferred to Paypal or something like that.

WordPress 3.83, WP eStore 7.0.8, site is closed to public access

Thanks,

[wzp]

Get a T3 line, with nobody else using it except you, from your server to PayPal’s?

A second page opens up and says please wait while you are transferred to Paypal

It means exactly that; you have to wait in line behind everyone else trying to connect to PayPal. When you submit information to a payment gateway it takes a few seconds for them to process and load the payment page. Nothing we can do on our plugin end unfortunately.

[myerscb]

Is it possible to stay on the current page with a processing indicator (maybe that is in an overlay) then switch directly to the paypal page? (paypal does something similar to this on their site when you submit the payment)

It would be less of shock to users.

Thanks,

[admin]

Check the enable fancy redirect on checkout option in eStore settings.

[myerscb]

I do have that checked. It doesn’t seem to be working. Is there any trouble shooting i can do?

Thanks,

[admin]

Do you have any javascript errors on your site? See the following post for explanation:

https://support.tipsandtricks-hq.com/forums/topic/debugging-javascript-errors-on-your-site

[myerscb]

It looks like the error is in some WordPress code:

[http://shalegasboom.com/wp-includes/js/admin-bar.min.js?ver=3.9] if i am logged in and the admin bar is on

phttp://s0.wp.com/wp-content/mu-plugins/notes/admin-bar-v2.js?ver=2.9.3-201418] if the admin bar is off

does that make sense?

the error is very long but i think it is related to the overloading of the $ variable. (for certain with the admin bar off)

admin bar on:

TypeError: this.on is not a function

admin bar off:

TypeError: $(…).on is not a function

[admin]

Usually it will have to come from a plugin. Do you have a plugin that does something with the admin bar?

I tried going to your site so I could check the error myself but it keeps redirecting to the login page.

[myerscb]

Here is the list of plugins i have activated:

JetPack

MailChimp

Restricted Site Access

WordPress Database Backup

WP eStore

i disabled the Restriced Site Access plugin and still got the admin bar errors.

I disabled the Restriced Access plugin and went to the site with out signing in, and it worked as expected (the pop-up 5 sec delay instead of the page) and then logged in and it used the page instead of the pop up. It really looks like it is something with the admin bar.

You can login in with

user: *****REDACTED BY MODERATOR*****

pass: *****REDACTED BY MODERATOR*****

I have the displaying of the admin bar off (to see if that helped, it didnt)

The site can not be public yet. i will remove that account after you have looked at it.

Thanks,

[wzp]

@myerscb — This is a public forum, that is regularly cached by Google, Bing and Yahoo. So, it’s not a good idea to post the Admin security credentials (even temporary ones) to your site here. I have redacted the security credentials from your post and emailed them to @admin.

[admin]

Which of your pages actually has an add to cart button that I can click?

[myerscb]

[http://shalegasboom.com/order-the-book/]

[admin]

Looks like that error is coming from a MU Plugin called *Notes*. Can you deactivate that plugin?

[myerscb]

I can’t find a plugin called notes. the only notes that i could find is in the modules folder under jetpack. it is notes.php. i disabled the jetpack plugin. that did not fix the issue.

I do have MU enabled and it never was. this site has always been a single site.

I appreciate your help and hope we can get to the bottom of this. let me know what else i can do. if you like we can work on it together at some time (i am in EDT)

Thanks,

[admin]

Looks like you have found the bad plugin and fixed it. The checkout overly redirection is working for me so we will close this off.

[Author]

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