PayPal "Cancel and return to…" link not working for eStore purchases

[Scene13]

I am having an issue with the “Cancel and return to…” link on the PayPal page when I get there via the WP eStore plugin.

Specifically, if a user on my site adds items to his eStore shopping cart and clicks the PayPal button, he is taken to the PayPal “Choose a way to pay” page, as per correct procedure.

But if he then clicks the “Cancel and return to [my website]” link at the bottom of the PayPal page, he is NOT directed back to my website. On Chrome and Safari, the browser attempts to go somewhere but just hangs. On IE9, the browser goes to the main PayPal.com page.

I am using other plugins that also utilize the PayPal payment gateway, and their “Cancel and return to…” links work just fine.

FYI, I have my PayPal Auto Return turned on and have my PDT entered on the eStore PayPal settings.

This is not an absolute stopper issue but is rather inconvenient.

How can I solve this issue for eStore?

Thanks in advance.

[Scene13]

Never mind.

I found the field on the eStore Settings page that sets the return URL.

[jebu]

“Cancel and return to…” link on the PayPal page brings me back to my return url, however my cart is emptied. same as when I hit the back button from Paypal page. is this how it suppose to work? I’m upgrading to 6.6.2, it’s not like this on the old 4.0.9 version.

[admin]

Yes, that is how it works on the new version. PayPal has changed their API so we had to make changes in the new version. If you want it to work like the old system then you just need to enable PDT in your PayPal account.

Configure PDT in your PayPal account and specify the “PDT Identity Token” value in eStore’s paypal gateway settings area. This will make it to where the cart won’t get cleared when the user goes to PayPal.

[jebu]

hi admin, thank you for the reply, what you mentioned is working, but now after a successful sale, my cart is not emptied? i’m selling physical products with inventory. I know a bit of coding, if you direct me to the right place, I should be able to update the code. i tried to add reset_eStore_cart() to paypal.php but don’t seem to work. please let me know how this could be fixed.

[admin]

It should automatically clear the cart when the user lands on your “Thank You” page. I suspect the PDT transaction values are not getting posted to your “Thank You” page correctly.

Can you please verify that you have done everything mentioned in this documentation?

http://www.tipsandtricks-hq.com/ecommerce/wp-estore-instant-digital-product-delivery-499

[Author]

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