Paypal and IE8 "Sorry, an error occurred after you clicked the last link"

[Gary]

Hi,I’m using WP-eStore plugin and I’m experiencing two problems.

Firstly, when I add a product to my cart, it doesn’t always appear in the cart.

I haven’t got wp-Supercache(?) plugin installed (as was mentioned as the problem in another post).

Secondly, whenever I go to the PayPal checkout I get the Paypal site but with “Sorry, an error occurred after you clicked the last link” and cannot complete the purchase.

I can overcome the problem by setting my Internet Explorer ( Privacy to low, or by adding http://www.paypal.com as an “always allowed” site. The problem doesn’t appear to arise in Google Chrome or Mozilla Firefox (these appear to work really well and I really like how easy it makes online sales).

However, I don’t want to be asking potential buyers to mess around with their internet settings/preferences. I am able to link to Paypal successfully by using buttons produced by Paypal’s Website Payments Standard pages.

My website is http://www.garyhobbs.co.uk but this an alias to http://essexrubbishremoval.co.uk/garyhobbs/

For an example page of how I’ve set up the cart, please see

http://essexrubbishremoval.co.uk/garyhobbs/its-about-you-online/articles

Any help, much appreciated,

Gary

[amin007]

Hi Gary, the plugin has been tested to work on all major internet browsers (eg. IE, Firefox, Chrome, Safari). I agree that it would be idiotic to tell the customer that they can only buy products using a specific browser.

With that said, I just tested the link you gave me in IE8 from my computer and it seemed to work fine. The browser settings of IE8 on my computer is set to default (this is what most people will be using).

I have a suspicion that something is going wrong with the browser settings in IE8 on your PC (after all it’s IE or your server.

Lets try to pinpoint the issue… I know that my site uses the WP eStore plugin and it works on all major browsers. So can you please go to the following link and test the cart out? (don’t forget to do this in IE)

Products

If it doesn’t work then I would say the IE8 settings on your PC maybe acting up (Please try setting it to the default then slowly apply your changes)

Let me know what you see.

[Gary]

Hi, thanks for responding quickly. The problem seems to arise when you go to my website via http://www.garyhobbs.co.uk (which is how most users will) and chose the page from the menu (It’s About You Online; Articles), whereas go directly to http://essexrubbishremoval.co.uk/garyhobbs/its-about-you-online/articles and it works. I thought this could be a problem with URL masking on secure sites (like Paypal) but I am able to link to Paypal successfully via http://www.garyhobbs.co.uk by using buttons produced by Paypal’s Website Payments Standard pages, which confused me even further.

(BTW I mentioned the add product to cart not always working as I thought this might be related to this other issue. Would you like this raised as a separate post to keep it easier for your forum searches?)

Gary

[Gary]

Oh, sorry I forgot to say that your link (http://www.tipsandtricks-hq.com/products) worked fine – that’s how I bought this product in the first place

[amin007]

It looks like you are doing some kind of URL masking. The URL in the browser displays “http://www.garyhobbs.co.uk” but it’s actually displaying content from another URL “http://essexrubbishremoval.co.uk”.

This is a little bit dangerous grounds. Displaying content in an iFrame from the same domain is different than displaying content from another domain. The pishing filter of the browser is obviously going to have issues with it. Imagine me setting up a site and displaying the content of “PayPal” site in it! I know you probably own both domains in your case but the browser doesn’t know that.

Anyway, the plugin does not have any restriction as to what you are doing but how the browser handles it is a different issue.

[Gary]

Yes, I had started to come round to that way of thinking. I’ll have a look at my setup and reconfigure it. When I do, is it ok for me to temporarily have the eStore plugin on http://essexrubbishremoval.co.uk AND the new (http://www.garyhobbs.co.uk) site, whilst I copy over the settings from one site to the other? (I don’t want to infringe any license agreement but don’t want to reconfigure my eStore setup from scratch).

Gary

[amin007]

Hi Gary, Ofcourse you can have eStore on both the sites as long as you own them.

[Author]

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