Payment Gateway processing page hangs while checking out with credit card

[ripal]

[https://www.pm-logic.com/services/products/]

[ripal]

I have changed in settings USD to INR… now it is moving but its is not accepting.

[wzp]

When I click the checkout button, I get a PayPal error screen that says, “We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller.”

[http://pasteall.org/pic/show.php?id=127661]

[ripal]

I am getting this genericError — code=VU5TVVBQT1JURURfUEFZRUVfQ1VSUkVOQ1k%3D, I don’t know what is wrong in configuration.

Please help.

[admin]

I don’t get any error. I clicked on the add to cart button on your page. Then clicked the checkout button in the cart. It sent me to paypal. I can go ahead and hit the pay button.

Regarding your currency selection…. our plugin accepts any currency that PayPal supports.

I don’t see INR as a supported currency on the following PayPal page:

https://developer.paypal.com/docs/classic/api/currency_codes/

Can you ask PayPal support and ask them if your account can accept INR currency via a shopping cart payment?

[ripal]

My account is accepting INR currency. I have taken screen, how can I send to you…?

[wzp]

I have taken screen, how can I send to you…?

Use:

[https://pasteboard.co/]

[ripal]

[https://pasteboard.co/H9zpKvA.png]

[wzp]

The error is coming from PayPal, not our plugin.

The error message is quite clear…

Transactions between Indian residents must be made using Indian Rupees

It means…

1. You must be an Indian resident.
2. The buyer must be an Indian resident.
3. The payment can only be in INR.

 

This seems to be an ongoing PayPal issue, that only PayPal can resolve:

[https://www.paypal-community.com/t5/ratings/ratingdetailpage/message-uid/1348537/rating-system/forum_topic_metoo#userlist]

 

My suggestion is that you call PayPal customer service; as this is not a plugin issue.

[Author]

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