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Payline Data Gateway Set Up – Hash mismatch

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Payline Data Gateway Set Up – Hash mismatch

  • This topic has 6 replies, 2 voices, and was last updated 8 years, 4 months ago by wzp.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • February 5, 2017 at 3:46 pm #13979
    virtualgalfriday
    Member

    I have downloaded the free add on for Payline Data, entered the correct info in the authorize.net boxes and get this ‘Hash mismatch’ when clicking on the ‘checkout ‘ button.

    Advice?

    February 5, 2017 at 3:57 pm #75095
    virtualgalfriday
    Member

    I think I found the issue, the url should be:

    [https://secure.paylinedatagateway.com/gateway/transact.dll]

    BUT the one generated by wp estore is:

    [https://secure.paylinedatagateway.com/cart/ausi.php]

    ====

    how do i fix this

    February 5, 2017 at 4:04 pm #75096
    virtualgalfriday
    Member

    OK I tried with the demo user / password and it goes to the cart correctly. I am using my username/password correctly. But that’s when the hash error occurs.

    February 5, 2017 at 4:16 pm #75097
    wzp
    Moderator

    I “think” the URL you provided is only used if your gateway is in “Test Mode.” Is that what you are trying to do?

    February 5, 2017 at 4:20 pm #75098
    virtualgalfriday
    Member

    No, I don’t want to be in testmode. I do believe the correct url is generated – it’s something with my user id/ password that I use – but I can’t figure out what. the info is correct. Instructions state to use gateway user/pass for the authorize net api login and transaction key – that’s what I have done.

    February 5, 2017 at 4:30 pm #75099
    virtualgalfriday
    Member

    OK I got it! For other folks who might have the same issue – when Payline says use your user/pass – use the keys under settings that are associated with your user password. So it’s the ‘key id’ and the ‘key’ which is a long string.

    February 5, 2017 at 6:45 pm #75100
    wzp
    Moderator

    Thank you for your diligence, in clarifying this point. Perhaps the prompts need to be corrected.

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Viewing 7 posts - 1 through 7 (of 7 total)
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