eStore – Pay Per View is not working

[Darrel]

I’ve uploaded the video file (.flv) into a folder on the site and entered its path as the Digital Product URL. I’ve unchecked Downloadable and checked Pay-Per-View Content.

Everything works properly through the ordering process and the encrypted video link is shown on the Thank You page and in the email. But, when I click on the link I get a blank screen.

[Peter]

Hi,

Which of the following two options did you use to set up the pay per view:

http://www.tipsandtricks-hq.com/ecommerce/setting-up-pay-per-view-option-using-wp-estore-plugin-1066

Also are there any errors on the page which shows as blank when viewing it via firebug or something similar?

[jerelmani]

I had a similar problem after upgrading the plugin not knowing that this had changed. So i’m using the new method (aprtp).

But now the link to the Pay per view page is fully exposed and not hidden by the estore plugin. i.e. the permalink name is in the url once customers are redirected.

Could you please advise? thank you

[admin]

The two methods work differently. You have a slight misunderstanding of the APR method.

Please read the section labeled “How the APR Feature Protects the Content” from the following documentation and it will become clear:

http://www.tipsandtricks-hq.com/ecommerce/using-wordpress-permalinks-as-digital-products-apr-1217

[jerelmani]

can you please explain why i have a blank HTML page when i use the original method?

[admin]

Please read the following post and give enough details so I can see the issue myself then I will have some clue as to what is going on:

https://support.tipsandtricks-hq.com/forums/topic/required-info-we-need-to-efficiently-troubleshoot-an-issue

[jerelmani]

I recent relocated the site to new server. Previously everything was working in the estore. autorespneder works fine. stats show sale.

Updated estore plugin 6.5.7. running WP 3.3.2

aprtp shows exposed permalink

using original http pay per view link shows a blank white html page.

I hope this is clear enough

[jerelmani]

I have no idea what browser my customer was using. I am using firefox

[jerelmani]

this is of course after a sale or if i generate a link using admin functions. On any browser.

[admin]

It seems like a PHP session issue (that would be my best guess based on your explanation). Please do the test mentioned in the following page to verify this:

PHP Session not Working Correctly

Do the steps mentioned under the “How To Find Out If You Are Having a PHP Session Issue” section in the above post.

[jerelmani]

i have now performed the test on my website and the cart seems to be working fine.

please test it for yourselves. [http://awakeningnow.com/shop]

[admin]

Yep, it looks to be working fine now.

[Author]

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