May 15, 2021 at 8:52 am #83022
I cannot get password protected galleries to accept the password when using Edge Browser (current version 90.0.818.56) or Firefox (current version 88.0.1 (64-bit))
Seems to work ok in Chrome (Version 90.0.4430.212) but why does it not work in Edge or Firefox?
I am prompted for the password but when I enter it and press ‘enter’ the password page remains rather than displaying the associated gallery.
I have installed the latest version of WP Photo Seller (2.5.0) but that didn’t help.May 16, 2021 at 6:58 pm #83025
If you use either browser in incognito mode, are you still having problems?May 16, 2021 at 8:33 pm #83026adminKeymaster
Post a URL to the page and tell us how to see the issue on the page. I should be able to have some clue after that.May 17, 2021 at 12:43 am #83027
Same issue when using incognito mode. Link below requires the password class1 in order to view.
[mazephotography.co.uk/wordpress/photogallery/gallery5]May 17, 2021 at 6:17 pm #83028adminKeymaster
For me, I can view the gallery fine in Firefox. When you have discrepancies like the one you explained, it usually means that there is a page caching issue. So in one browser you are getting a cached page served by the host. On another browser you may not be getting a cached page. That will create inconsistent behavior like the one you explained.
Does your hosting provider use any kind of caching?
Also, I am seeing the following warnings in the console for your site.
Tracking Prevention blocked access to storage for ....
I am not sure if you have something on your site that is stopping the cookies from working correctly. The password feature won’t work without cookies working correctly.May 18, 2021 at 8:06 pm #83035
FYI: Tracking Prevention in Microsoft Edge
Do you have anything on your site, that is trying to access a browser’s local storage???May 23, 2021 at 6:15 am #83047
I have built an completely new site as a subdomain using WordPress entirely. I installed WordPress, a theme (Ephemeris), WP Photo Seller and activated it. I created a gallery and an album and designed the site entirely using the default WordPress tools.
I have now disabled caching at my hosting provider. I’m not aware of anything that would stop cookies working, as mentioned this is pretty much a default installation of WordPress so I’m not sure if there is something I need to do to ensure cookies are enabled. Also, not aware of anything that would try to access a browsers local storage but perhaps redesigning everything using default WP settings may have alleviated any issues presented with the original site.
I would appreciate if someone could check this new link and see if there are any issues that may be causing problems.
I have tested this using Edge, Chrome, Brave and Firefox browsers. I am now getting mixed results. Sometimes I am asked for a password and it works, sometimes it keeps asking for the password and sometimes it shows the gallery without requiring a password. I am assuming the latter has something to do with locally cached settings as I seem to be getting more success when I clear the cache for all these browsers and try using a fresh browser although still with pretty varied success.
Password is classpass
Thank you very much for all your help so far, I really do appreciate it as I would in no way class myself as a web designer so am very new to all this and seem to be dealing with a very steep learning curve.May 25, 2021 at 3:42 pm #83056
It is my belief the issue is server related. I first tried Chrome and got the expected results. But when I went to Firefox, it acted as though I had already entered a password. You may need assistance fro your hosting provider.
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