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password criteria and error question

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember General Questions › password criteria and error question

  • This topic has 1 reply, 2 voices, and was last updated 12 years, 4 months ago by amin007.
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  • November 12, 2010 at 7:14 am #2217
    jadder48
    Member

    Hi ,

    While creating a test member account today, the first password I tried wasn’t being accepted by the system. It was an 8 character word with only letters and no capitals. An error message popped up and read “something is wrong” (or something similar) when I would hit register. When I tried a 4 letter word the registration occurred on the first try. Any suggestions about this? I wasn’t sure if there’s a default maximum length that a password can have?

    Also, is it possible to tailor that error message to say something more specific like “please try a different password” instead of a general error message?

    Thank you.

    November 13, 2010 at 12:01 am #26476
    amin007
    Participant

    There is no restrictions on what the password can be. The member is allowed to choose any password that they like. If it is a proper error that the customer can fix then the error message will be more specific. I have a feeling some setup is not correct so it is getting to a state where it shouldn’t go. Can you please try what you did before and copy and paste the exact error that you get so I can look in the code?

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