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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Page that opens up from download link (file download prompt)
Tagged: Download, encrypted download link, estore
Good Morning,
I have today re-activated my opt in box for a free ebook. On testng this I received an email with the download link.
However, the page was blank and right down in the corner I noticed the pdf icon which I clicked on and the ebook opened….but how do I fix the blank page please.
Using mailchimp
cheers
Jan-Marie
Please provide a link, so that we can observe the issue.
I think you are using Google Chrome. Chrome will automatically download the file and just show you in it’s recent download list area (lower part of the window). You can change this by modifying Chrome’s settings to prompt for a download so you can pick a location to save the file. Again this is a browser preference that you set in the browser.
I removed chrome (didnt like it anyway – and now the link will not work at all?
It is also up to its old tricks where it does not download to my pc but stayes up in gmail
If I take that link and put it into the browser and click on it – it does open to what the ebook…but this is messy and not HOW it used to work
cheers
Jan-Marie
Hi folks
Scrap all that I have posted. I have had to download chrome again…deleting it totally stuffed up all my incoming links.
so it is back so HOW do I make the changes in the browser that I need to make it work properly please.
At least this time it fixed the problem that when you clicked ok that the link was coming it sort of freezed the webpage and parts of it were missing….so that is good news it is all okay on that bit….just the page that opens with the ebook needs fixing
Cheers
Jan-marie
As explained earlier… by default chrome doesn’t prompt for download. It just downloads. So simply search for the following in Google:
"How can I make Chrome prompt me for downloading a file"
There will be some articles that explains how to do that.