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Hello, I am a new eStore customer and just installed the order management plugin. I have had 5 orders so far today but none of them are showing up in the order management screen (no orders placed since installing order management plugin). Am I missing something here?
Which payment gateway are you using to make the sales?
Please enable debug for eStore and then paste the output for the ipn_handle_debug.log file
after another order occurs so we can see if it was successfully processed.
See this link for enabling debug:
https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do
Using Paypal. Everything appears to be working fine as far as getting confirmation emails and the money posted to my paypal account. I just enabled debug mode per your request.
ok, just received an order and it appeared in the list. is it possible that the orders placed before activation of the management plugin don’t show?
“is it possible that the orders placed before activation of the management plugin don’t show?”
That’s right. The Order Management addon will only show orders which were made when the addon was active.
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