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[Support request] Order Management does not show newest orders at top

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Addon Related › Order Management does not show newest orders at top

  • This topic has 2 replies, 2 voices, and was last updated 4 years ago by kez.
Viewing 3 posts - 1 through 3 (of 3 total)
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  • April 22, 2021 at 5:14 pm #82927
    kez
    Participant

    I use the Order Management addon to check the new orders coming in and it does not automatically show the newest orders by ID. Every time I have to click on ID to sort, then click again to sort with newest orders at the top. This seems like a bug to me.

    Maybe it is sorting by date and the I notice that the dates are NOT based on the time zone we have set in WordPress because I have seen orders whose date is the next day (in the future relative to our time zone).

    For example, I just looked at the Orders Management area, and at the top of the list is ID 100, just below that is ID 102.

    April 24, 2021 at 4:20 pm #82932
    wzp
    Moderator

    Quick questions:

    Are you receiving seller emails, as expected?

    Are you using any page caching plugins?

    Are there any other circumstances in which the time/date is off from your time zone?

    April 25, 2021 at 12:31 pm #82941
    kez
    Participant

    We are getting seller emails as expected.

    W3 Total Cache is installed but has been deactivated this entire time and has never cached these orders.

    I have not noticed the time/date being off anywhere else.

    This is happening in the Order Management area for both Orders Table and Archived Orders, and I just noticed that it also happens in the Manage Customers area when I search for a specific product, the order does not come out in numeric order. Although when I click Manage Customers and see the full list it is in correct numeric order.

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