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Order History and Subscriptions

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore General Questions › Order History and Subscriptions

Tagged: order history, subscriptions

  • This topic has 1 reply, 1 voice, and was last updated 14 years ago by Propel.
Viewing 2 posts - 1 through 2 (of 2 total)
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  • April 25, 2011 at 3:49 pm #3245
    Propel
    Member

    Hello,

    I am using eStore and eMember and have a question about the order history feature.

    I have read the documenation and see that “if a member completes a purchase while logged in that it shows up in their order history page”.

    My questions is:

    I have recurring monthly “subscriptions” (Paypal gateway) not products and I see that the subscriptions payments are not getting added to the order history screen for the member.

    I can see the subscription payment in the AdminScreen though.

    So questions are:

    1. Is this expected behavior for subscriptions/order history emember page not compatible?

    2. Is there any way to get the subscription payments to show up on the emembers order history screen? I would think that since the subscription payments do show up in the admin screen and have the members ID# that a php routine can be added to the emember order history section to show the order by searching and matching the member ID but I am not a PHP wizard by a long stretch so I have no idea what is truly envolved with making that happen or if it is possible at all. Maybe a new feature to add if it is not already available?

    Thanks,

    April 25, 2011 at 9:47 pm #31704
    Propel
    Member

    After a little more searching/testing I was able to answer my own question.

    I had to:

    (1) Go to eStore after the new member completed the subscription purchase and the registration email link.

    (2) Click “Edit details” next to the customer name and enter their eMember member id into the empty box. This box does not show until you click “Edit details” next to the customer name which is why I did not see it at first.

    (3) Once you save and then go login as that customer you will see the order in their order history screen just as expected.

    Perfecto! Thanks,

    I guess it is important for it to stay modular like that because someone can purchase estore without having to purchase emember.

    We can call this case closed unless you want to add anything that perhaps I missed.

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