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[Resolved] On subscription, no email is sent or customer data is saved

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › On subscription, no email is sent or customer data is saved

  • This topic has 2 replies, 2 voices, and was last updated 4 years, 7 months ago by inveris.
Viewing 3 posts - 1 through 3 (of 3 total)
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  • November 16, 2020 at 8:45 am #81975
    inveris
    Participant

    I setup on my localhost:
    – WP eStore 8.2.1
    – Software License Manager 4.45
    – Extra Shortcodes fro WP eStore 5.2.1
    – Easy WP SMTP 1.4.1 (with correct and working settings)

    I add a product with a downloadable file and enabled “Downloadable”.
    Set “Create License” for auto license creation.
    Set “Recurring Billing Amount” 1, “Recurring billing Cycle” 1 Year, “Reattempt on Failure”.

    Display the product with “[wp_eStore_fancy_display id=1 type=3 style=1]”

    In Sandbox Mode i have problem to use PayPal, so i turn Sandbox OFF.

    Click subscribe-button of the product on the Frontpage (other Browser, so no user is logged in), got redirect to Paypal, check subscription details and accept the Subscription. After that i got redirected to my localhost installation.

    In Paypal the subscription is saved and i got mails from Paypal.

    But where are the Mail from WP eStore with license key?
    No user/customer is created, stats say Number of Transaction is 0.
    No error in logfiles.
    Did it not work on localhost?

    What must i do, so that on subscription a user and all subscription info is stored?

    November 16, 2020 at 3:26 pm #81976
    wzp
    Moderator

    After that i got redirected to my localhost installation.

    Are you using a “real” hosting provider, or do you really mean “localhost,” as in an “XAMPP” or other DIY hosting?

    Did it not work on localhost?

    Nope; because PayPal needs someplace to send the IPN. Unless you are knowledgeable enough to setup a DDNS record, PayPal won’t know where to send the IPN.

    You need to do your test on a live website (for PayPal transactions).

    November 17, 2020 at 2:20 am #81978
    inveris
    Participant

    Ok thank you, will try it with a reachable server.

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