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Offering updates to my customers

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Offering updates to my customers

Tagged: Automatic, updates

  • This topic has 5 replies, 4 voices, and was last updated 13 years, 5 months ago by wzp.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • November 16, 2011 at 7:58 pm #4795
    Akdream
    Spectator

    Hi,

    Up until now every time I updated one of my E-Books I sent out a bulk e-mail to all customers with a link for them to download the latest version. But with 2500 customers I guess my mail server hates me (I tried twice sending out the e-mail today but none was delivered).

    1) Now I wonder if there’s any better way for me to make sure people get the latest version. Do you have any?

    2) I love the way I can request an Automatic Update of the plugins I bought by going to

    https://support.tipsandtricks-hq.com/automatic-update-request

    will this be added to the eStore plugin someday for my customers to be able to download the latest version all by themselves? Or will it come as another plugin? I would really love that.

    3) If the answer to 2) is yes: can it be combined with the PDF Stamper?

    Kindest regards and thanks for your excellent products,

    Matthias

    November 16, 2011 at 11:29 pm #38615
    admin
    Keymaster

    Yes, there is a shortcode in eStore that lets you place an update request handler so your customers can self serve:

    [wp_eStore_download_link_sender]

    Check the extra shortcodes plugin to find this shortcode:

    http://www.tipsandtricks-hq.com/ecommerce/wp-estore-shortcodes-and-functions-reference-460

    It doesn’t do anything with the PDF stamper though.

    December 6, 2011 at 5:32 pm #38616
    cflyrun
    Member

    So excited to see this is a possibility!

    I went to use it and it didn’t work, but then, as always, I thought to check for an update – yep, sure enough :)

    However, it just shows a field for email address – shouldn’t it show a field for transaction ID?

    BEST e-commerce plugin ever :) I’m still using Cart66 for another site because this estore isn’t quite as flexible for shipping stuff, but maybe I need to reinvestigate because I LOVE this suite of plugins and I hate the other :)

    THANKS and Happy Holidays!

    December 6, 2011 at 5:36 pm #38617
    wzp
    Moderator

    You need to download and install the eStore “extra shortcodes” package, as described in the above link.

    December 6, 2011 at 5:37 pm #38618
    cflyrun
    Member

    Jeez, you beat me to it, I was editing my original post while you were responding :)

    I just see a field for email, no name or txn id fields, is this the intended function?

    December 6, 2011 at 5:46 pm #38619
    wzp
    Moderator

    Correct.

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