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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Not receiving notification from Paypal after a sale.
A customer from Germany purchased an item through my site. The sale was tracked: there is a transaction number, amount, name, email, IP address in the WP manager. However, no notification from Paypal that a sale occurred.
Note: when I set up the store initially, I did a test purchase to make sure it worked. And it worked perfectly.
If you log into your paypal account, do you see the sale in there?
No, when I log into paypal there is no record of it at all.
Note: when I set up the store initially, I did a test purchase to make sure it worked. And it worked perfectly.
Please check to see if you still have any PayPal sandbox eStore settings, URL or accounts, left “on.”
Problem solved – I forgot I had a second PPal account. The payment went there.
Thanks for your help.