not receiving emails after purchase (and no database entries, too)

[griselstruppi]

Hi, I’m a little bit frustated, because I don’t get this plugin to run.

I linked a “Buy now” button with my paypal account and the transactions works perfect. I can also see the transactions details and download link on my thank you page. But no emails will be send after purchase. Today I tried all suggestions from this forum. But nothing will be work. I have IPN, PDT and auto return on. I tried with the wordpress mail function and with the php script option. I also tried to upload a simple php script on my server for testing, if emails can be send out. The script works.

The strange thing is, I have enabled the debug mode, but the ipn_handle_debug.log be empty. The permission are ok. I requested the paypal.php directly an get this log entry:

[09/12/2012 6:43 PM] – SUCCESS :This debug line was generated because you entered the URL of the ipn handling script in the browser.

---

After that I did some more transactions, but no more entry was saved inside the log file.

The content of the eStore_post_payment_debug.log file is:

[09/12/2012 6:33 PM] – SUCCESS :eStore PayPal PDT received. Processing the request using CURL method…

[09/12/2012 6:33 PM] – SUCCESS :Processing PayPal PDT…

[09/12/2012 6:33 PM] – SUCCESS :Saving transaction data for thank you page display.

[09/12/2012 6:33 PM] – SUCCESS :Checking if additional action data needs to be displayed on the Thank You page.

So what can be the problem?

Regards,

Andy

[wzp]

Are you able to use the Admin Functions page to successfully generate and email a product link?

Under WP eStore Settings, is the “Send Emails to Buyer After Purchase” checkbox set?

[griselstruppi]

Yes. Sending an email including a generated product link at the admin function page works fine.

The checkbox “Send Emails to Buyer After Purchase” is also set.

[admin]

The issue is that the eStore plugin is not getting the IPN from PayPal.

The most common cause for this are the following:

– You have a firewall or security plugin that is blocking PayPal’s IPN

– The IPN setup in your PayPal account is not correct (so PayPal is not sending the IPN)

The following checklist will help you find out what the issue is in your case:

https://support.tipsandtricks-hq.com/forums/topic/what-to-do-if-the-debug-file-is-empty

[griselstruppi]

Ok, thanks a lot for your support…

I did a very stupid mistake. After realizing, that the IPN request got a 401 error, I found out, that the web folder was still saved by a htaccess file in the background. Now it works fine…

Thank you!

[Author]

Posts